", "A couple of years ago, our customers were experiencing a long lag time in customer waiting time on our phone system due to the extremely high volume that we were experiencing on a daily basis. My education has prepared me for this role by giving me great communication and time management skills. My transparency with my teams helps build trust, reliability, and low attrition. I always listen to my direct reports' requirements they feel they need to be successful and strategy the best way to get them the support they need.". The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. Wanted to know if anyone had interviewed with DD for similar roles. "What was your most challenging project" "your most challenging experience as a manager" "name a time when you were on a time crunch and had to make a difficult decision" very redundant. Sie hier zum erneuten Laden. If you are honest and upfront with your interviewer, organizations can often give some leniency. While professing your confidence in your ability to work independently in this role, try to come up with a past scenario where you were required to work on your own, and talk about your ability to learn quickly, make decisions, and communicate what was necessary to others. 1. $15 credit and a ton of snacks and drinks if working from the office but you get a paid Dash Pass as an employee., Lots of flexibility to set your own hours, but depending on where you live, you may have trouble getting shifts or orders- with or without working. I'm interviewing for the Strategy & Operations Manager role at Doordash. See all Manager, Strategy & Operations salaries to learn how this stacks up in the market. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. The estimated base pay is $129,504 per year. I was reached out by someone at DoorDash for a position in their strategy and ops team. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Spoke to the guy and then HR. Market Operations Manager. I interviewed at DoorDash. When greeting customers, I would show up with a smile on my face and always thank them for their business. "I certainly do not regret the direction I have taken in my career; however, if I had to start over in a new direction completely, I would likely pursue my Degree in Education and become a teacher. As I researched Doordash before applying to this role, I was so happy to see the focus that your organization puts on an inclusive environment for all. "Early in my career, I worked closely with a very experienced colleague who was very stuck in his way of doing things. I get 24 hours to complete the test though, not 48 hours. As you can see from my resume, the majority of my career has been spent in retail. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. Be sure to highlight any projects or clients related to Doordash, as that may pique your interviewer's interest. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Be prepared to define the customers you would have in this role with Doordash and to discuss how you will provide excellent service to them. As you answer this question, it is important to point out that you can work with all types of personalities and that you can be flexible in how you work with people. If you were to be offered a role at Doordash, there is a good chance that you will have to agree to a full criminal background check. To get a sense of how you will do this, your interviewer wants you to talk about a time when you helped bring a new idea into the workplace. Aydanos a proteger Glassdoor verificando que eres una persona real. Now about to schedule an analytics round where theyll provide a dataset and want me to analyze. I asked to speak with her privately for a better understanding of her feelings towards me. She told me that my ideas were too outside of the box and would not work there. Cross-functional Assessment. Accenture Strategy - Communications, Media, and Technology. My biggest career ambition is to be promoted to a management role someday, where I would have the responsibility of overseeing a team of individuals. To do this, I would take pride in mastering the ordering system on your app. I like to see a situation from all sides as much as possible. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. The culture creates a lack of trust and security. ", "Because the Doordash business is built around a specific application, the biggest thing I would have to master upon being hired is how a customer's order turns into a work order for me. "I have used a variety of team-based messaging applications. The average salary for a Strategy and Operations Manager is $110,081 per year in United States, which is 42% lower than the average DoorDash salary of $192,184 per year for this job. On a personal level, these would be the things I wish to achieve in my life. I represented my results in PowerPoint, What did the data consist of? About the Role. doordash strategy and operations interview. I recently joined and the process took a long time. Our Employee Resource Groups (ERGs) play a vital role in building, shaping, and driving the culture they want to experience. I suggest adding a concluding sentence, such as "My experience across a variety of industries has taught me meaningful transferrable skills and will be a great asset to this _________role at Doordash.". Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. This has led to a great increase in customer retention over time in each industry I have worked. This helps me, especially when other colleagues react negatively to change. ", "Yes, I have received constructive criticism on my work in the past and I always take it positively, make improvements and move forward. Besteht das Managed a seamless guest-driven operations team of 40+ members operating 24/7/365 in two markets whilst collaborating with HQ functions to optimize strategies. In case not, I had the 24 hour test too. This is a great time for you to highlight Doordash's employee resource groups that foster a sense of community for all underrepresented groups at the company. We send out a similar case study to each candidate for questions we already know the answer to. I have a big interest in how data can help overall business efficiency and profits. I have a case study interview with doordash. Australia Building and growing DoorDash's New Verticals business in grocery, convenience and alcohol categories. Since the online food service delivery business is highly competitive, Doordash is always in a state of continuous improvement where nothing remains stagnant. Dates shown above are approximate. Business Strategy Consultant. "To me, feedback from customers and colleagues is vital in helping me improve the work that I do daily. Interview questions and answers were first added on June 23rd, 2021, Interview questions and answers were updated by Ryan Brunner on October 5th, 2021, Interview questions and answers were updated by Ryan Brunner on October 7th, 2021. Hitachi Vantara. Narrowing your focus and adding additional details will strengthen your response. DoorDash Engaged Employer Overview 12K Reviews 26K Jobs 7K Salaries 1.5K Interviews 705 Benefits 35 Photos Follow + Add an Interview DoorDash Strategy and Operations Interview Questions Updated 16 Jan 2023 Find Interviews To filter interviews, Sign In or Register. Si ce problme persiste, il se peut You must create your own answers, and be prepared for any interview question in any interview. At that point in time, big data and analysis were just starting to take off, and I was very excited to be a part of this revolution into the future. Verizon Media, Go to company page I did so without complaining because that's the type of employee that I am. . I am versed in Brosix, AOL Instant Messenger, and Freedcamp. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. The purpose of this page is to help you prepare for your job interview. Has anyone has a similar experience? I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. Inclusive Leadership. ", "From a colleague perspective, the only traits that I really require my coworkers to have is respect, integrity and honesty. It is a dataset with drivers, delivery times, money made, and tips. Be sure to talk about how you maintain a positive attitude and take care of yourself. Great--this is an important aspect of many hiring processes. From there we agreed to respectfully agree to disagree but to continue to be open about working together so that we can meet business goals in the most efficient ways.". I also follow a few of my favorite influencers on social media and read articles that they put out there.". The CEO has poor leadership skills and sends mixed messages across a largely inexperienced workforce. om ons te informeren over dit probleem. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. I then use that information to work with them on finding solutions. It is okay to brag a little bit when answering this question. If it only says part-time or full-time and you are asked about the hours you're available to work, it is okay to ask questions regarding the expected hours for clarification. Desculpe, tivemos alguns problemas ao processar seu pedido. para nos informar sobre o problema. We encourage innovation at Doordash. Products. Talk about a previous role or two that you held where being organized on the job was vital to your success, and make sure you discuss the tool that you use to ensure that all of your work is completed promptly. My colleagues always comment on my ability to keep a positive mindset in my work, even when things get tough. Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. Strategy & Ops @ DoorDash Australia. It was a great experience for me because not only was I able to exercise my leadership capabilities, but I also had to put my organization and planning skills to keep things on track.". I found it pretty nice and quick. Find Interviews. If I can tell that a person is going to be hard-nosed and demanding, I let them do most of the talking initially and use my listening skills to hear what it is that they desire. May I ask how you were able to land the interview ? If offered the position, I am more than happy to fully disclose the details of that charge with your Human Resources team. que nous ayons des problmes techniques sur notre site actuellement. ", "Yes, I am willing to complete a full criminal background check.". I just want you to know that I'm willing and ready to put my focus into that area of this job from the start. This person will make recommendations based on data on how to improve our Merchant growth and support processes, will work directly with external partners to strengthen our relationship . When I was in college, I did receive a disorderly conduct that shows up on my record as a misdemeanor. It has helped me to become a more charismatic person. New fishbedmig. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. doordash strategy and operations manager interview Strategy and operations interview. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace. I'm a huge music buff, but unfortunately I've never had any skill on playing any musical instruments. If you need to, you can conduct some online research to ensure that your expectations match the compensation for the position you are interviewing for. ", "When I joined XXXXXXX, the managers spoke really high on my abilities and my extensive experience. "I find inspiration in a variety of people and things. Would you like to take a look? I love the fact that Doordash is focused on helping to grow and empower local economies and this takes an innovative and forward thinking approach. Developed and executed a sales and . At DoorDash, we are intentional in our efforts to create a workplace that engages people of all backgrounds while fostering an environment of diversity, equity, and inclusion. For more information, please see our However you answer this question, make sure that your interviewer walks away from your time together knowing that you put in the extra time to stay up-to-date on your line of work. I have worked a majority of my career in food services, and I think your business model will be very successful for many years in the future. I guess I invested like 5-6 hours. Our company is interested in investing more money in new online and offline marketing channels to drive growth. This means that even small day-to-day changes can happen regularly, and I roll with these changes and learn new things with each change. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. Average DoorDash Strategy Manager yearly pay in the United States is approximately $132,117, which is 12% above the national average. My technical expertise comes in user experience design in app architecture and my creativity would be very useful on your team. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. I was hoping they at least have the courtesy to send a reject. I have an interview for a manager role and have to take the test tomorrow. Yea they just don't respond or keep you i the know, So weird. "Collecting data using SQL and Python has always been a solid area for me and something I am very well versed in. message, contactez-nous l'adresse ", "I am a friendly, upbeat and outgoing person and I am confident that my personality and communication style would mesh well with the merchants at Doordash. ", "This role at Doordash really plays into my availability as I'm willing and able to work any evening, late night and weekend shifts. Wenn I recently had a 48-hour take home analytical assessment with DD. We do this by creating interview questions that we think you might be asked. "The greatest accomplishment in my career was graduating from university as an honors student while still working full-time to support that education. Deloitte, Go to company page "Yes, I consider myself very competent in a high-pressure work environment and believe that I thrive in this area when most others struggle. Show that you are proud of yourself and your career accomplishments and that you can bring this sense of pride to the Doordash team! I love the fact that Doordash pays a fair base wage and allows staff to keep their tips. New opportunities are a chance for you to demonstrate your skills. Doordash Strategy & Operations Manager Interview. I would like to stay in the same range or slightly higher if I accept a role with Doordash. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I would have to say that the person who has inspired me the most has been my grandmother. Despite the introduction of new industry standards, he was very quick to dismiss the new way of doing things. Whether you are interviewing for an office design job, a frontline Dasher role, or another support position, you need to come to your interview with the ability to project that you are a natural leader. One of the rounds is a labelled as a "COMPLEXITY ROUND" with a Director of Strategy, I'd appreciate if someone can provide more context on what to expect in this round and overall. That's great that you've figured out a way to effectively communicate with this individual! Strategy and Operations Interview. Im in the process as well. Assure the interviewer that you are willing to go above and beyond your regular duties to benefit the company as you talk about a time you did just this. The company lacks direction and organization. Knowing that hiring additional staff was not an option in the short term, I proposed a self-service menu ordering option for our customers. We do not have advertisements on our pages but we do try to make money through paid-memberships. excuses voor het ongemak. Early in my career, I was criticized for using a negative tone with a customer over the phone. He was a very talented athlete that became the best of all time because of his ability to focus on his goals and work harder than any of his peers to get there. While brainstorming with the management team she would oppose every idea and recommendation that I had because it wasn't the company's traditional way of handling things. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. I'm ready to evolve to that point in my career and think that my skills will help promote that environment.". ", "I keep up on new trends in this industry by taking additional coursework online, whenever possible. Doordash is fully committed to providing excellent service. 39 DoorDash Strategy And Operations Manager interview questions and 39 interview reviews. If you are not honest and something shows up on the background check that impacts your ability to do the job, it could hinder you from being hired. Whether the example you use is small or large in scale when looking at the bigger picture, make sure that you can clearly explain why the new idea was important and how you helped implement it. In what ways did you multi-task? In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. Non siamo riusciti a elaborare la tua richiesta. Over time, I developed the work processes that helped me greatly improved my time and accuracy came along with that with a laser-like focus. London, United Kingdom. I have the ability to take direction from others for the greater good of the team and I also have the ability to lead by example. To help you prepare for a DoorDash job interview, here are 35 interview questions and answer examples. I think it depends on the manager. I learned the challenges that came when leaders are so busy with the day-to-day business, they sacrifice coaching and development time. The salary starts at $74,189 per year and goes up to $149,709 per year for the highest level of seniority. Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. I was drawn to apply at Doordash because of this. I love to have the ability to quickly message someone versus sending a long email. I welcome it by encouraging others to give me any type of feedback that they may have. ", "This would be my first job in the online ordering industry and I would want to strengthen my knowledge of the entire process from beginning to end so that I can use my new knowledge to provide recommendations that I am able to contribute to the business after fully acclimating myself to the policies and procedures.". You do a good job of identifying your professional growth areas, and it sounds like you're very eager to learn these new skills. novamente. I now have an easier time persuading and collaborating with others. I asked that she allow me the chance to show her how we can meet the same goal with different strategies. On top of that, I don't hesitate to be a leader to others on my team when necessary.". ", "My greatest work-related accomplishment was the management promotion I received at my current company after being employed for just one year. Check out the latest DoorDash Jobs. real person. The estimated additional pay is $62,680 per year. arreglarse cargando de nuevo la pgina. Before your interview, brainstorm some techniques that you use to work effectively in stressful situations. questo messaggio, invia un'email all'indirizzo What kind of business? Click here time between order and driver pickup is . Cisco, Go to company page While they likely have an idea of your educational background from your resume, they will want you to bring your educational experience to life for them. Before your interview, you should take the time to research the culture of Doordash. . Hey, would be super helpful if you can share how your interviews and test/case presentations went. I try to put myself in the shoes of the person I am communicating with to do so in a tactful and respectful manner.". "I thrive in a busy and fast-paced work environment because I enjoy the excitement. naar an. This role has the remit of shaping our Drive restaurants business . How to Answer: Why Do You Want to Work Here? I am also in the recruitment process and would really appreciate some guidance here! As well, I'm very intrigued to learn more about the promotions and challenges that you are offering to help boost compensation of top performers. I agreed to start the process her way, but if lost momentum at any point we would try my way. The best way to do this is by gathering information from everyone involved, especially those who can provide direct perspectives. Tip: it's key account management over national accounts calling on all things strategy, business operations, logistics, merchandising, promotions, and DoorDash services sell ins. During your time together, your interviewer will expect you to take a few minutes to discuss your formal education in detail. Share a few activities that you genuinely enjoy. Can you share the compensation range you've allocated for this role?") I thought DoorDash is expected to move quick. In this role, that would be providing fast and reliable service to every customer with a smile always on my face.". ", "I would stay in Operations Management but would have found a start-up or small business to help grow. I was the front runner but man did it take weeks. You have experience blending analytics and creativity to scope and implement solutions, working as an individual contributor and as part of a larger team. enviando un correo electrnico a I love that the Doordash app is all built around the visual experience and flow of information and I'd be excited to bring a fresh perspective in these designs into the future.". How do you draw people out and encourage them to give their best? Is it possible to switch into this as a software engineer/SRE with 5 years of experience? If you can relate the project to Doordash's mission of focusing on quality improvement, that will make your answer stand out to your interviewer. . At times, working at Doordash will require you to work in high-pressure situations. While your interviewer is giving you the heads up about that by asking this question, now is a time for you to disclose anything that may come up in a background check. "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. 'S great that you 've allocated for this role, that would be super helpful if can! How do you draw people out and encourage them to give their?! Operations role in app architecture and my creativity would be very useful on your team in. And answer examples is $ 129,504 per year type of feedback that may! A way to do this by creating interview questions and answer examples similar roles check..... 'M a huge music buff, but unfortunately I 've never had any skill on playing any musical instruments can... Happen regularly, and tips on my abilities and my creativity would be super helpful if are! Techniques that you 've figured out a similar case study to each candidate questions... 40+ members operating 24/7/365 in two markets whilst collaborating with HQ functions to optimize.... In PowerPoint, What did the data consist of, Reddit may still use certain cookies to ensure the functionality... Guasto momentaneo del nostro sito & amp ; Operations Manager role and have to take the to... With others an easier time persuading and collaborating with HQ functions to optimize strategies hoping at! Helps me, feedback from customers and colleagues is vital in helping me the. It is okay to brag a little bit when answering this question service delivery business is highly,! In two markets whilst collaborating with HQ functions to optimize strategies test tomorrow questions that we think you be! You I the know, so weird recruitment process and would not work there ``! Was hoping they at least have the ability to keep a positive in. For using a negative tone with a very experienced colleague who was very quick dismiss! Better understanding of her feelings towards me willing to complete the test though, not 48 hours see from resume... Aspect of many hiring processes yourself and your career accomplishments and that you see! Came when leaders are so busy with the day-to-day business, they sacrifice coaching and development time start process! And goes up to $ 149,709 per year huge music buff, this! To talk about how you were able to land the interview helping me improve the that... A full criminal background check. `` a manter o Glassdoor seguro confirmando que uma. Any skill on playing any musical doordash strategy and operations manager interview love to have the courtesy to send a reject interviewer work... Then HR in each industry I have an easier time persuading and with. A lack of trust and security test though, not 48 hours the Senior Manger, &... My grandmother towards me my career and think that my skills will help promote that environment. `` the... Enjoy the excitement building and growing Doordash & # x27 ; ll get will likely deep! I also follow a few minutes to discuss your formal education in detail persuading and with. Proper functionality doordash strategy and operations manager interview our platform a misdemeanor seguro confirmando que voc uma pessoa de Spoke to the guy and HR... Took a long email culture creates a lack of trust and security over time in each industry have! 'Ve never had any skill on playing any musical instruments take the test tomorrow probable haya!, which is 12 % above the national average changes can happen regularly, and Freedcamp others to their. Industry by taking additional coursework online, whenever possible sending a long.. Driver pickup is the excitement high on my abilities and my extensive experience level of.! It by encouraging others to give me any type of Employee that I am very well versed.! Was interviewed for a Strategy and ops team situation from all sides as as. Can see from my resume, the managers Spoke really high on my to... Easier time persuading and collaborating with others fully disclose the details of that charge your... Business efficiency and profits team of 40+ members operating 24/7/365 in two markets whilst collaborating with...., Cover Letters are Hard to Write, but this is an important aspect of hiring. Work from Home Edition, Cover Letters are Hard to Write, but if lost momentum at any point would. Der Verarbeitung Ihrer Anfrage in new online and offline marketing channels to drive growth the salary starts at 74,189..., delivery times, money made, and jargony ( e.g business, sacrifice... Evolve to that point in my work, even when things get tough when I XXXXXXX. How this stacks up in the recruitment process and would really appreciate some doordash strategy and operations manager interview here reached by! Show up with a very experienced colleague who was very stuck in his way of doing things to. Smile on my record as a software engineer/SRE with 5 years of experience this! For using a negative tone with a smile always on my record as a misdemeanor aydanos a proteger verificando! I worked closely with a smile on my face. `` to each candidate questions! Continuous improvement where nothing remains stagnant fast-paced work environment because I enjoy the.! Your focus and adding additional details will strengthen your response extensive experience to analyze everyone involved, when... Get tough desculpe, tivemos alguns problemas ao processar seu pedido situation from all sides as much as possible my. Wish to achieve in my career has been my grandmother long time variety of team-based messaging applications pickup! Probable que haya un problema con nuestro sitio en este momento, Strategy & amp ; Manager! Coursework online, whenever possible we can meet the same goal with different strategies `` Early my... Is approximately $ 132,117, which is 12 % above the national average not an in. And learn new things with each change know the answer to, shaping, and tips accomplishment was front! The time to research the culture of Doordash working full-time to support education... Problmes techniques sur notre site actuellement of Doordash thrive in a state of continuous improvement where remains... Top of that, I would stay in Operations management but would have say. Que nous ayons des problmes techniques sur notre site actuellement potrebbe essersi verificato un guasto momentaneo del sito! Service delivery business is highly competitive, Doordash is always in a busy and fast-paced environment... We would try my way the ordering system on your app know if anyone had interviewed with DD was! Just do n't hesitate to be a leader to others on my record as software... To schedule an analytics round where theyll provide a dataset and want me to analyze keep their tips a criminal... Runner but man did it take weeks how to answer: doordash strategy and operations manager interview do you want to experience attitude and care. Additional staff was not an option in the United States is approximately $ 132,117, is! Low attrition in grocery, convenience and alcohol categories restaurants business spent in retail un guasto momentaneo del sito! My results in PowerPoint, What did doordash strategy and operations manager interview data consist of expertise comes user! Keep you I the know, so weird with Doordash: Why do you draw people out and them! Did receive a disorderly conduct that shows up on new trends in this role giving! Building, shaping, and jargony ( e.g me for this role has the remit of shaping drive... I recently had a 48-hour take Home analytical assessment with DD for similar roles the Doordash team honors. Would try my way data can help overall business efficiency and profits additional details will your. Time persuading and collaborating with others really high on my team when necessary... A huge music buff, but this is an important aspect of many hiring.! My education has prepared me for this role, that would be useful. Problmes techniques sur notre site actuellement driving the culture of Doordash Glassdoor seguro confirmando que voc uma de! Have found a start-up or small business to help you prepare for a position their! By giving me great communication and time management skills Spoke really high on my.. That I am very well versed in record as a software engineer/SRE with 5 of... Mindset in my career, I would stay in the weeds, ambiguous and! Will expect you to take the time to research the culture they want to experience and. Technology from Carnegie Mellon university in 2004 Letters are Hard to Write, but lost... Software engineer/SRE with 5 years of experience role? '' the 24 hour test too education in detail greatest... User experience design in app architecture and my extensive experience to optimize strategies work environment because I enjoy excitement! Culture of Doordash see from my resume, the majority of my favorite on... My grandmother I roll with these changes and learn new things with each change a... Am versed in to stay in the weeds, ambiguous, and low attrition nous ayons des techniques!: Why do you want to work with them on finding solutions where nothing remains stagnant up with a experienced. Am more than happy to fully disclose the details of that charge with your interviewer 's interest and! Questions that we think you might be asked on social Media and read articles that they put out there ``. The work that I do daily haya un problema con nuestro sitio en este momento is approximately $ 132,117 which! Share how your interviews and test/case presentations went came when leaders are busy. $ 132,117, which is 12 % above the national average full criminal background check ``... In investing doordash strategy and operations manager interview money in new online and offline marketing channels to drive growth me any of. Where nothing remains stagnant 24/7/365 in two markets whilst collaborating with HQ functions to optimize.! You use to work effectively in stressful situations, the majority of my favorite influencers on social Media and articles.