(13). Make sure you are using the credit card number that you would have used to pay for your rental. The lady said I need receipts to prove i was not driving that day. Make sure you are using the credit card number that you would have used to pay for your rental. Toll Pass Service enables customers to drive without worrying about unexpected tolls or having exact change at the time of passing through a toll gate. The transponder rental charge will appear on your Rental Agreement; toll charges will appear on your credit or debit card statement separate from rental charges. What is the coverage area in the Louisville KY metro area? Learn the ins and outs of renting a car with National and get more information on exclusive benefits offered for Emerald Club members. Answered in 5 minutes by: Lawyer: Legal Eagle Legal Eagle, Lawyer Category: Legal 86,567 Experience: Verified (5). If the information provided to us by the toll road authority -. There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. To avoid our TCC fee(s) incurred on the Golden Gate Bridge, you may pay for your toll BEFORE or WITHIN 48 HOURS AFTER you cross the Golden Gate Bridge Southbound into San Francisco. Accessibility, //htacdn.azureedge.net/sites/htaweb/files/2018-02/htanewlogo.png. What is the driver's license policy when renting a vehicle with National? These roads are indicated with a All the tolls that I incurred during the rental period have been charged to my EZ-Pass account. Avis and Budget charge a $5. August 5 Enterprise Toll tagged my CC for $6.05. (35). Or you may call: For TollPass related questions, please refer to our TollPass Program. Rental Vehicles SunPass If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: Enterprise Rent-A-Car Citations returning July 24. However, the company will charge a premium for this convenience. How can I find my Emerald Club number if I do not know it? If you prefer to use another card, please immediately call or e-mail us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 If you paid for your car rental with cash: Plus Your Points is back! https://www.htallc.com/tollpass. For questions about specific roads please call Renters who dont have a credit or debit card on file will receive an invoice for all toll-related charges. Budget Rent a Car. Avis Car Rental E-Toll In Georgia, you're likely to incur a $25 administrative fee for each toll violationalongside the unpaid toll. Resolved. $11.00 per rental Day. Options for Using Toll Roadways in North America: What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US? FAQs Enterprise CarShare You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit card number used to pay for your rental. For information on toll charges contact the Highway Toll Administration at Then, click "Find Statement". On roadways covered by our TollPass service, the program eliminates the need for travelers to carry change or wait in long cash payment lines at toll plazas, allowing Enterprise renters to drive through electronic toll lanes and pay tolls electronically. Debit or credit card. Our TollPass Service applies to toll roads in the Northeastern US but the coverage area is subject to change. Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. of your rental contract. Free Florida Toll Pass for Visitors: How to Get It + What You If you or any driver operate the rental vehicle in areas not served by TollPass and generate any unpaid toll (s) then you will be charged for all unpaid tolls and an administrative charge of. Rental Car Citation and Toll Notice Proce Enterprise Holdings Our billing system notifies you about each individual toll or violation. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. What Happens if You Get an E-ZPass Violation in a Rental Car If A Policy Has An Automatic Premium Loan Provision Top 3 List, Minimum Credit Score For Eidl Loan Top 3 List, Behavior Development Solutions Top 3 List, Daloopa 20m Suisse Asset Management Next Top 3 List, What happens if I drive on a toll road? There is no TollPass service charge on rental days that you dont use a toll road. There are errors in the toll charges statements. Replied. You can pay for your toll or violation by credit card. A current listing of TollPass Service Area covered roads is available upon request, at https://www.htallc.com/tollpass or (877) 765-5201. (25). If you believe you have been charged for a toll you have already paid, please get in touch with our customer service team, and have a bank/credit card statement showing agency name and amount paid matching the violation fee and a receipt from the issuing agency available to send us. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. TollPass Service Auto Opt-In. You have several options when paying an ERAC toll charge. Latin America & Caribbean Car Rental Locations. Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. When you buy through links on our site, we may earn an affiliate commission. Our goal is to notify you so that you are alerted as soon as possible. If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. Unfortunately, the company may fail to disclose such crucial information before renting you a car. After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. Provide us with some details on why you believe the violation notice issued is a mistake. I called the number on the credit card bill in NY. Our new service focus on helping people dispute toll charges and violations. Florida Finally Gives Tourists a Way to Avoid Rental Car Rip PRE-AUTH ENTERPRISE CAR TOLLS8778601258. ERAC Toll Pass convenience charges range from $3. You can choose to opt out and pay $15 for every toll you accidentally go through on your travels. POS REFUND ENTERPRISE CAR TOLLS8778601258. No. Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." The letter we sent you includes details about the date and time, as well as the location of the incident. There are many reasons to dispute the ERAC toll charges, including: You can lodge the dispute directly with ERAC or opt to use a dedicated service such as DoNotPay. Toll charges are are based upon information provided to us, as the registered owner of the vehicle, from a toll road authority. Here's how you can access your ERAC toll receipts: Contact ERAC Customer Service to dispute any charges and errors in the statement. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. However, our standard administrative fee still applies. The TollPass Service charge and the amount of each toll will be charged to the debit or credit card on file with your Rental Agreement and will appear separately from Rental Agreement charges on your credit or debit card statement. Why have I received a letter directly from local authorities about a violation or toll? Followed with them on charges, and they informed me toll violation occurred at 3:15 am 7/21, in . Latin America & Caribbean Car Rental Locations. Frequently Asked Questions Visitor Toll Pass ', By Email: Click the contact us link to send an email to customer service. Terms and conditions apply. ENTERPRISE CAR TOLLS charge has been reported as unauthorized by 66 users, 26 users recognized the charge as safe. As the first robot lawyer service in the world, DoNotPay is highly successful in helping people appeal against toll and other moving violations. $3.95 - $4.95/usage day $24.75 rental max. Some issuers may require you to register a rental vehicle with your account within a certain timeframe. Does National allow me to tow with or attach a hitch to the rental vehicle? Click the Learn More button to open the Locate Your Statement page. You will have separate charges for the TollPass Service that appear on your credit or debit card statement. Terms apply. Will I earn frequent flyer miles or hotel points when I rent at Enterprise? You may use the cash toll lanes and pay for your tolls as you incur them. Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. Why am I getting multiple bills for the same rental period? A current listing of TollPass Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201. The toll roads in the Commonwealth of Massachusetts only accept "electronic payments" and do not accept cash. to Enterprise Toll .. (28). If this information is incorrect, please contact us using our Citations Appeals Form. . How do I pay for tolls? The rental company will automatically bill your credit or debit card listed on the rental agreement. Our service has successfully beaten more than 160,000 parking tickets, helping our clients save more than $3 million. When this occurs, customers pay for their violations or tolls directly to the local authorities. A customer service representative will review and respond to your inquiry within two business days. Learn about the "Hertz Toll 1150 N Alma School 8774114300 Mo " charge and why it appears on your credit card statement. (19). Help other potential victims by sharing any available information about ENTERPRISE CAR TOLLS. (7). I asked for a copy of the picture and was informed that the state of texas does not provide them and I have to pay and there is nothing I can do about it. Then, click "Find Statement". We depend on government and toll agencies for all information related to tolls and other violations. Our TollPass transponder service applies to transponder toll roads in this area and our TollPass service applies to toll roads in the Commonwealth of Massachusetts but the coverage area is subject to change. Rent a Transponder. These bridges do not have toll plazas and do not accept cash. Click below icons for your rental agency's selection. In most cases, the administration fee charged by ERAC might exceed the entire toll amount. How to Avoid Car Rental Toll Charges AutoSlash I feel this is bogus tactic on part of this company.