I have unplugged/replugged the unit a few times.. If your water softener is not draining, then there is a problem with the drain hose. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. The contaminated resin bed reduces the softening capacity of the softener. Press J to jump to the feed. Error codes are another common issue with GE water softeners. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. Thanks for the info about water softening. About Us. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Clean or replace brine float assembly. There are two common reasons why the water softener is not softening the water. This valve is the source of water for the softener. The control keeps cycling continuously. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Efficient use of hot water in your space heating. AO Smith only offers a six-year warranty on its products. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. For the second reason, we have discussed the salt bridging earlier. Once you have the new piece, follow the steps below. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. Thats 12,000 gallons per month for a household of four people. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. 2023, A.O. The softner has a setting for starting hardness. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. Softener. Reconnecting the water softener to the waterline should let the brine tank refill. Common Culprit #1: Rotor Valve. Check and adjust salt dose setting. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. Clogged brine tank. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. 1 year experience video on water softner A.o. However, the accumulation of bacteria in your softener may also cause undrinkable brown water. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. Control head does not measuring water flow or hardness. 600 17th Street Suite 2890 SouthDenver, CO 80202. Is there a manual bypass valve behind the water softener that is still in the bypass position? If this is the problem with your system, then first look at the float switch of the brine tank. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Unidentified, a salt bridge can eventually break the system. Box 245008 Milwaukee, WI 53224 We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. Smith Water Products Company B.V. All Rights Reserved. Also, make sure to clean any salt build-up around the edges of the tank. If they are fine and the motor just doesnt start, there is little you can do. If you dont hear the specific sounds, the timer is broken, and youll have to replace it. Rub resin beads between fingers. This usually happens due to a lack of overflow or clogging. No salt in the brine tank. You obtain high levels of energy consumption and efficiency. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. A.O. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. Kinetico is one of the most popular water softener brands. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. Replace it if necessary. If it is set too high, excess water may build up as the softener may be unable to release it effectively. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. First, the control valve is set incorrectly. Expansion & Pump Tanks. Only the time shows on the display. Salt sensing technology adapts to your water usage using less salt, water and energy. What we sell is far beyond what Lowe's sells. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. Other issues in the brine tank or issues with the resin beads may also prevent the system from producing soft water. This efficient feature helps you to save water, salt, and energy. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. Triasoft Mini. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. Defective timer. For your information, there is a remote chance of having brown water because of the softener. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. Innovating for Tomorrow. Before concluding, check the cables and make sure they are not damaged. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? Smith reserves the right to make product changes or improvements at any time without notice. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. Backed by our research, here are the . Find the right water heater for your needs. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. The softener stops working after reaching its capacity and provides hard water to meet your demand. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. This valve also contains a seal. Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. Did you ever find out why it was not working? Thanks. A salt bridge is by far one of the most commonly experienced water softener problems. Monday-Friday: 8:00 am to 10:00 pm EST Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. Tankless Water Heater. Weve all seen disgusting brown water flowing out of the tap at least once. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. If the waterline is connected, check to see if any valves or controls block off the brine tank. Why showering with a filter will remove 99% of containments that give skin irritation and leave you feeling cleaner/softer. High quality water heaters and water treatment products | A. O. Smith So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. Distributor or an internal valve leak. This is why emergency plumbing is life saver! The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. It all seemed to work fine. Our Technical Support Group can help yousolve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. If the display is reading the wrong time, then you have to adjust it. Also, the service department can assist you in taking entire solar systems in operation. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. Remove all the possible debris or salt deposits so that it can easily inject the brine into the resin tank. Turn the bypass valve back to the Service position. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. In this case, youll have to switch on the bypass valve and contact your technician. Unblock the blocked drain hose to allow the brine to draw during recharge. Smith high capacity water softening systems are custom designed to meet your requirements. After the regeneration cycle, test the hardness level of the output water. But if it is not, then you are very near to face some serious issues. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tanks bottom area. Cafe, Kitchen and Restaurant Applications. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. How Much Does It Cost to Install a Water Softener? The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. If the concentration is below 60 mg/l, then the water is soft. Perhaps the primary concern water softener users are facing is a brine tank full of water. You can check this by opening any faucet that is near to you. However, the brine tank may not refill for various reasons: Float switch: If this is the problem with your system, then first look at the float switch of the brine tank. Introducing A. O. Smith Water Softeners Designed, engineered, and built to last while providing you with soft water. Learn More. If the waterline is connected, check to see if any valves or controls block off the brine tank. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Use this guide to identify the cause of your water leak and follow A. O. Smith guidelines to repair your water heater. Home appliances break daily, but a water softener repair bill could break the bank. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Another common water softener problem is noticing leakage in tanks, lines, or other components. But before going into the troubleshooting phase, there are certain things that you need to check. Your email address will not be published. Water Softener Problems With Water In Brine Tank, 6. Together with you they will schedule a visit. Together with you they will schedule a visit. How long do AO Smith water softeners last? I am NOT a professional in anything I do on my videos. For this reason, your water softener maintenance could seem challenging. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Press question mark to learn the rest of the keyboard shortcuts. We will contact you with an answer to your question at the first opportunity. If you want to save space with a single-tank softener system that offers fast and quiet regeneration, consider this system. Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. When hes not working, Andrew enjoys spending time with his daughter. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. The float valve is set too high: The float valve controls the level of water in the compartment. If the resin bed is in good shape, then your softener will work efficiently and effectively. A limited lifetime warranty would be more reassuring. Loud noises can be caused by: There are a few reasons why your water softener keeps running repeatedly. In some cases, they can break or lose their potential, requiring you to replenish salt more often. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Are these systems an exceptional value for money? If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. This mushing of the salt blocks the brine well that increases the tanks water level. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. Low water pressure is daunting for most homeowners. Perhaps not. Find instruction manuals & more for your water heater. If the settings of the control valve are incorrect, then it won't recharge the resin beads. If the pressure is still low, then the problem is elsewhere. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. Register your A. O. Smith water heater. Water Softener Is Not Using Salt 5. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. YouTube LinkedIn Twitter Facebook. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. Manual for 1500 - 3000 models. To solve the problem, you must first order a new gasket. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. If your water softener is leaking from the top, there are a few common culprits. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. . The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Lack of expertise leading to wrong programming. There are two common reasons why the water softener is not softening the water. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. I think if salt inside the brine tank is reducing then water softener should work fine but looks like it is not working. A.O Smith Triasoft Premium Water Treatment System A.O.Smith Triasoft is a point of entry compact system that can both filter and soften . Does the water softener supply all of the taps in the house or only some? Turn the valve back to its service position and check for any leaks. 2023, A.O. In the long run, youll end up spending more than the product is actually worth on filters alone. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. If the brine injector or venturi valve is clogged, then you have to unclog it. Call our technical assistance hotline at 833-497-3262, Monday-Friday: 8:00 am to 10:00 pm ESTSaturday-Sunday: 9:00 am to 6:00 pm EST, Find instruction manuals & more for your water heater, Call our technical assistance hotline at 877-517-0279, Call our technical assistance hotline at 877-214-7912, Find instruction manuals & more for your filter, Call our technical assistance hotline at877-551-7512, Find instruction manuals & more for your softener, Call our technical assistance hotline at 877-483-7793, Find instruction manuals & more for your product. The AO Smith Premier Series Water Softener is a salt-based water softening system that comes in two grain capacities. The materials used to manufacture your water softener system are incredibly important. Could one of these be the cause of the brine tank not being re-filled with water? Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. A.O. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. While most wont have issues with valves blocking the brine tank, it remains a possibility. Err 3: Indicates the regeneration cycle didnt finish properly. While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. To exclude this possibility, sterilize your system with chlorine or hydrogen peroxide. That's 12,000 gallons per month for a household of four people. You can do it. Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt which is still a mineral scaling inside the tank and within the systems lines. However, what to do when the brine tank water is too low? Manual for 400 - 1000 models. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is time to go for the troubleshooting. A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. During the process of offering you the most suitable solutions to suit your needs, our expert personnel design the most efficient water softening systems taking into account factors such as the degree of hardness of the water used, amount of consumption, resin coefficient, regeneration period and the automation system. None of the buttons work (nothing changes on the screen when I press). If it is, thats a sign of something wrong with your system. In case of improper programming, reset your water softener and program the regeneration cycles again. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. I do not have any formal training in the field that I make videos on. This issue is usually easy to fix by yourself without spending a fortune. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. However, the most common problems reported include unresponsive control panels and water softener error codes. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. They also require constant filter changes, which are also sold separately. Here are some of the most common issues that may occur. Once in a blue moon, the motor of the water softener fails. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. A.O. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. Reason and How to Fix (Easy Checklist). Instruction manuals. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Please fill out the form below. var intYear = dteNow.getFullYear(); If the hose is not clogged, try to reduce the salt dose you use. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. Heres how to fix them. Residential . Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. I am having water problems right now. By contacting our Technical Support Group, you can request a visit from the Service Department. Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. Does this mean wed recommend AO Smiths water softeners? A. O. Smith Corporate Headquarters 11270 West Park Place, Suite 170 P. O. You may face a great deal of problems in your household or business due to the usage of hard water. Unclog and clean plumbing, brine tank, and control head. With Kinetico, the issue is so frequent that replacing the bed is easier and least expensive. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. Also, if required, change your broken brine tank float switch. An undeniable benefit of AO Smith water softeners is their cost. As an Amazon Associate I earn from qualifying purchases. Resetting the Unit. Replace defective timer. The reason for this is salt bridging. Another thing that you should check is the bypass valve. Check those valves if your softener doesnt have a bypass valve. Smith Water Technologies. Your email address will not be published. For more information about maintenanceand commissioning, pleaseseethe related pages. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. Computerized on-demand regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb. Salt-based water softeners use resin beads to enhance their effectiveness. When a product manufacturer only offers a limited-time warranty, it means theyre aware of a designated time frame in which their products will no longer work efficientlyor break. var dteNow = new Date(); In most cases, the user only has to add salt to the brine talk occasionally. Puronics IS an all-in-one water softener system. Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. We never tested for water hardness before and tested today. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. The first step to solving the issue is correctly identifying the cause. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. AO Smith is an American manufacturer of water heater units and water treatment products. Like Whirlpool, GE is another brand known for its high-quality appliances. Your email address will not be published. (Complete Guide). Water Softening Systems Disinfection Systems Ultraviolet Sytems Ozone & Dosing Injection Systems Waste Water Treatment System Grey Water Reuse System Magellan Series Pump & Booster sets UV Technology Ion Exchange Technologies Customer Service Technical Support Report a problem Spec Sheets User Manuals Video Certificate Dealer Dealer Entry Moreover, check the brine line and the valve. This makes for a useless system unless you identify and fix the problem. Press SAVE, then press back until youre taken back to the main menu. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). Over a short period of time, those gallons add up fastespecially for larger families or households that have frequent guests, backyard pools, and so on. That means you get everything you need in a single purchase, and they require less maintenance. If the system dies, the most probable cause is a motor failure. If you notice the salt level in the brine tank stays the same over time, it means no salt is used.