I emailed them and someone called me. "Sorry! /* Custom button for HpHero */ 06-16-2017 Southwest doesn't assign seats. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { I get the same error when I try to pull up my reservation and add early bird check in on the app and online on the website. Use of the Southwest websites and our Company div.footer div.flex-placement b a:hover { Southwest Airlines Co. All Rights Reserved. Has there been any resolution from the previous community post concerning this problem? width: 273px; I get an error message 2-3 times before I can check in. -webkit-box-shadow: 0 1px #8F8F8F; Check in at1/1/2020 at 8:00 am: Error code:400308192 Message:"Sorry! display: block; Use the Rapid Rewards points you earn from business travel for your next getaway. This is why you cannot get a mobile boarding pass. Privacy Policy. International Customer Service. This was done by capturing the actual network/service requests and responses to Southwest For example, checking into a flight that is scheduled on 1/2/2020 at 8:00 am Early check in before the 24 hour window . .facebook-share-button-command--button { Need help? the error message isError detail 1: 8d607f9a-943c-4bd3-86d8-e086a8ee606b : 400999999. content: "(Temporarily suspended. I [have also] attempted to purchase my reservation with PayPal Credit on 3 separate occasions (June 7th, June 8th, & June 15th) with no successful. Keep it simple by booking international travel and managing reservations all in one place. I got the opps message, but wife got her BP. Re: Not sure if I purchased tickets properly? Indicates external site which may or may not meet accessibility guidelines. The funniest thing is, I checked in at a kiosk and no one asked me for an ID. My RR name is different from the name on my ticket and I have never had this problem. as indicated by a Community Moderator on 12/28/16, in response to the following community post on 12/26/16. Flight Cancellation and INCORRECT information! I have three upcoming trips, all visible in my account. Maybe that applies in which case you'll need to reset to a shorter password. Few airlines command the customer devotion of Southwest Airlines, considered one of America's most family-friendly aviation brands. PC do you have a common name? Southwest Airlines Co. All Rights Reserved. issue id (driver's lic) I added my full middle name to the reservation. left: 278px !important; One for the original ticket holder and one for the companion. Indicates external site which may or may not meet accessibility guidelines. Called and was told about DHS Redress program where you supply additional ID items and get a Redress Number for your future reservations. To fix it, Southwest reps aremanually canceling one of the dupes, and reissuing the ticket(s) under a new confirmation number. !. This reservation is not eligible for check in. We are currently experiencing reservation system issues which may prevent your ability book, modify or check in for your flight. Indicates external site which may or may not meet accessibility guidelines. She also said all birthday was missing from the reservation and she ask me to suppy birthday for each person and thought that may solve the problem. That said, in order to pass through the security checkpoint, you will need to retrieve your boarding pass online or at the airport at your convenience as early as 24 hours prior to scheduled departure. Continuing to attempt to check-in after the first error code 400308192 is displayed eventually works. * @brief Submit the check in form on the Southwest Check In Online page. I get the "Oops" message, and go nuts. Sorry! TSA has little to do with Southwest's reservation system besides giving guidelines. I am having the same issue with my flight that leaves Thursday. I have to call Customer service for every flight to get them to check me in. My best advice is to call Customer Relations M-F at 1-855-234-4654 (not the regular number), and verify that your itineraries are still valid. Do I need to check in online if I purchased EarlyBird Check-In? Asked to talk to a TSA supervisor who explained that all airlines must use the new Secure Flight software against their passenger list. There was already an unused --verbose flag; I've submitted a PR that makes --verbose print out http headers and content for each request. I tried to make a reservation 3 times (with different browsers and different credit cards) yesterday, but in all attempts I saw this error message ("We are currently unable to complete your request due to an undefined error. Purchased through a 3rd party system such as Concur? International? Tips re: Your Itinerary is ineligible for checkin online, Do Not Sell or Share My Personal Information, http://www.southwest.com/html/generalight_faq.html. 1) Have you tried accessing via web and app? clip: rect(0,0,0,0); I know sometimes they do website maintenance which might be one reason you get that error. display: inline-block; That way, collaborators don't have to wait for a flight of their own to diagnose issues with API changes and more. (for the Southwest app or mobile website). I just would like to know if anybody has had the same situation that I had. a#custom-btn-lm { When I call SWA, they tell me to talk to the TSA. This reservation is not eligible for check in. Sign up for emails and be the first to know about new updates, enhancements, and more. Information constitutes acceptance of our Terms and Conditions. To use online check in at Southwest.com and print your boarding pass, you must: Be age verified if traveling on Senior, Child, or Infant* fares. Its ridiculous that no one at SWA has addressed this. They said it was a SWA issue, and they knew nothing about it. Since it is pending on the paypal site, it must be an issue with Southwest..I am in the States so it isn't an out of the country issue. Indicates external site which may or may not meet accessibility guidelines, 2023 Right click in the web browser and say inspect, go to the network tab. I had the same situation Last Friday Evening. I have hit the check in button before the 24 hour window before and usually get the this reservation is not eligible for check in (since it's more than 24 hours out) and my reservation still shows up fine. TODO: Use Southwest's server's time instead of the client's clock. Southwest Airlines Co. All Rights Reserved. I have the same issue. The reason is that Southwest Airlines does not have assigned seating. that are not associated with a Rapid Rewards account, The confirmation number is in the subject line. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Privacy Policy, Thank you so much for following up. TODO: Test select passenger page. We leave in 4 days! Unbeknownst to me I found out on the 24 hr prior online check this error: 1-888-792-8747. Check in beginning 24 hours prior to your scheduled departure time. I had the same exact error message "We are currently unable to complete your request due to a delete boarding pass service error" when I try to manage the reservation. position: absolute; Unless there's a bus at about 8:30pm from ICN, I think you need an overnight in/near Seoul or Incheon. She said she can escalate the attention to corporate and request technical support to solve the error. I called the 1-800 number and they told me that I needed to rebook my flight because for some odd reason they had my name two times in the reservation on their system. font: bold 14px/1 Arial; Each time I have received the same error message (most recent message on 06/15/17): and spoken to NUMEROUS representatives on NUMEROUS occasions from Southwest Customer Service (1-800-435-9792), Southwest Customer Relations (1-855-234-4654), PayPal Customer Service (1-888-221-1161) and PayPal Credit Customer Service (1-866-528-3733). /* Spanish Homepage footer */ What if SouthwestCheckin could have a --dump flag which saves the HTML of what the script saw from southwest.com? - edited } font: italic normal 11px/1 Arial; This is just one kind of error, and it may or may not be what exactly is happening in your case right now. background-color: #3b5998 !important; Be careful with your inputted name during reservation. Hold software providers . Please see a gate agent." If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved" as initially indicated by a Community Moderator on 12/28/16 - Re: Not sure if I purchased tickets properly? But I'm seeing 5-10 seconds delay after the 24 hour check-in window opens. Were you able to check into your flight ok? Flight Information. maybe that can be the problem. How did this work out for you? Have your IT people contact PayPal and resolve the problem. min-height: 32px; I am having the same problem with a flight that leaves Thursday morning. Any help would be appreciated! Your travelers shouldn't have to pay a fee for a rescheduled meeting. It is really frustrating because by the time you can get through or log into a computer, you boarding assignment is terrible! position: relative; Also, tried uninstalland reinstalling app. Do Not Sell/Share My Personal Information. My ticket(s) are normal adult standard domestic fare purchased on the Southwest website. Please use the contact options via the link below if you still need assistance. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { 1202 Highway 60 Socorro, NM, 87801. Southwest Airlines is easy to deal with if you have errors on your booking. Get started here. We can't check you into this flight. If you've attempted to make the purchase several times, you should contact one of our Customer Representatives in Customer Relations. Group Travel. The rep that called was able to book my flight, but I had to use another card. left: 482px !important; padding: 8px 10px 1px; Your check in time will open up at 3:05 PM central time the day before. credit card). How Southwest check-in works. Check in at1/1/2020 at 8:05 am, again the same message: In my experience this error resolves itself after a few seonds and check in succeeds after a few trys, usually within 10 seconds of the valid check in time. 2Due to licensing restrictions, on WiFi-enabled international flights . Error Message - unable to retrieve reservation. If not, how is the best way to successfully resolve this issue? I was not satisfied with that answer and on 3/11 I called again and this rep told me this error was not wide spread and only apply to me because my flight number was changed after I booked it due to Southwest schedule change that caused error. They weren't able to give me much information over the phone which was kind of annoying, since I won't be able to get a good seat placement now. Turkish air exit row restrictions 6:48 am. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. I have had a delayed check in experience and have the same question as@SuttonDemlong. It would help to have a little more information about your reservation. So every time you fly, your friend can too. So the bottom line is..it appears that Southwest.com and PayPal are not playing well together and there has not been a representative on either side of the issue that feels it is important enough to address or fix the problem. Southwest Airlines Co. All Rights Reserved. Please see a gate agent.". } 2019 left: 277px !important; Privacy Policy. The app, developed by the Lufthansa Innovation Hub and available via AirlineCheckins.com and the App Store and Google Play, checks users in automatically for their flights, taking into account their individual seating preferences. color: #636363; Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Where available. So why was wife OK on ourbound and tagged on the return? Fare Benefits. Please see a gate agent." This was not an SSSS issue, as there was no SSSS printed on the boarding card, but rather Southwest's database rules. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. I've been flying them for years and years. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. Use of the Southwest websites and our Company 08:06 AM On the website, the best advice when receiving an error message is 1) log out and try again, without logging in; or 2) try another browser. Regular limousine bus service runs from Incheon airport to Daegu via Gumi. Nervous about Mexico City layover - Toronto to Huatulco 7:09 am. Maybe try and see if you can view your reservation that way. So here I am without access to my reservation in case I need any change. and of course no chances for check-in on-line. As a peer to peer support forum, we aren't equipped to assist you with your check-in. I was not satisfied with that answer and on 3/11 I called again and this rep told me this error was not wide spread and only apply to me because my flight number was changed after I booked it due to Southwest schedule change that caused error. margin: -1px; .swa-footer--copyright-text, .footer-copyright--text { border: 0; aw crap now I have actual responsibilities :). Is this a known issue, or do I need to contact someone to resolve? Instead, you are assigned a boarding group and position within that group in the order you checked-in. This reservation is not eligible for check in. I had the same error when checking in for two reservations yesterday, this seems to have started for me after the changeover to the new reservation system. I am a professional web software developer and have extensive background developing and testing these types of ("backend") services (to be clear, I'm not a Southwest software developer). If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). 01-08-2020 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If they are not going to resolve the issue they should remove the PayPal option. The only things you can do with a reservtion before the 24 hour mark is look at it, cancel or change it. div.footer div.flex-placement a:hover { padding-top: 5px; Thanks. Not 100% positive; I'm going to try checking in manually for my return flight via the mobile site to confirm that it's no longer offered. } The short term solution is to keep clicking the check in button until the error goes away. *READ COMMENTS TO FIND OTHERS SOLUTIONS* For more replies and updates on this error, visit our forum https://thaterrormessage.com/. This lag definitely affects your boarding assignment, but I refuse to pay $20 for EarlyBird that still does not guarantee a decent place in line. 06-16-2017 La aplicacin de Southwest es tu piloto digital. *If theres an open seat on a different flight that departs on the same calendar day as your original flight and its between the same cities, you can get a seat on the new flight free of airline charges. } The terminology Southwest uses is a bit confusing. Based on the flight status contact preference selected during booking, the message regarding your standby status will be an email or text message with a link to access the boarding pass via the Southwest app, mobile web, or you can visit a Southwest Gate Agent to print off the boarding pass. ", Message:"Sorry! Any ideas of a resolution? We're sorry for any issues you encountered checking in. Southwest Airlines Co. All Rights Reserved. If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved." It would be nice to hear from someone at Southwest about this issue. Every time I try to check in using the mobile app I get the same error saying, "Sorry! This reservation is not elig. BTW I did a checkin today with the new --verbose option. I have talked to a Southwest rep twice now, and they haven't been able to resolve the issue either. , There are of course privacy considerations, as the HTML will have the person's full first and last name plus reservation code, but since the script gets those as parameters it can censor it from the saved data output. https://mobile.southwest.com/check-in, I have had a delayed check in experience and have the same question as@SuttonDemlong. I had the same problem and called customer service. Haz el check-in, consulta informacin y paga. height: 1px; Privacy Policy. } I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. Were you able to resolve the issue? The reservation was purchased online via southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations. font-size: 13px; Today I received an email that included a check in link I hit it and by mistake hit the check in button even though I know I cant do that until 24hrs prior. My ticket(s) are normal adult standard domestic fare purchased on the Southwest website. It's automatic check-in 36 hours before your flight for a better boarding position. Beginning 24 hours prior to departure, f rom Southwest.com or the Southwest app, select "Check in." Enter the confirmation number and first and last name of a Passenger on the itinerary, and click "Check in" (for desktop) or "Retrieve r eservation" (for the Southwest app or mobile website). I continue to get this error message. At some point, after everything has been switched over to the new system, one hopes that things will work more or less as they used to. } .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { It will label everyone as OK, additional ID required, additional screeing required (sssss), or denied boarding. No follow up from Southwest yet. I even tried to view it on my laptop and it still said that there was a system error on my reservation. But I'm seeing 5-10 seconds delay after the 24 hour check-in window opens. 01-08-2020 Does anybody know why this is happening and/or how to fix it? I haven't changed any information on my Southwest account, and everything is showing correctly on there as well. Very disappointing that it is listed as an option. I am wondering a few things? Customer Relations can be reached at1-855-234-4654. } Child fare? I saw other deals from other airlines, but now I can't buy from them because I have this pending purchase in Southwest. To locate the confirmation number for any. I have also used the mobile website from a browser with the same result. I've cloned for some tools such as GitGuardian Jeremy-Harper commented on Sep 12, 2021. figured out how to get it done, go to southwest website, click the checkin button, fill in your information. 08:09 AM. Purchases made through Southwest Groups, Southwest ticket counters, or other Travel Agencies cannot be accessed on southwest.com. Limited time offer. Our team is working vigilantly to resolve the issue as soon as possible. SW claims they pride themselves on good customer service; so, now would be a good time to show it. We were unable to retrieve your reservation from our database. left: 467px !important; If you fly Southwest often, consider the Southwest Rapid Rewards Premier Credit Card , which is currently offering a 40,000-point sign-up bonus after you spend $1,000 in . .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { Privacy Policy Trademarks Do Not Sell/Share My Personal Information. Same error came up when notifications were enabled. I have to call to ask them to check me in. Were you able to check in online and get your boarding pass or did you have to do it at the airport? We were unable to retrieve your reservation from our database. It happened after the calendar issues were corrected. 05-18-2017 } Printing Boarding Passes: Four Options. First, you can cancel the flight. To reduce wait times at the airport, we highly . There is information in the previous heading. Have purchased an eligible fare type (Customers holding . html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { C-11. My guess is that the "illegal" checkin is affecting the "legal" checkin a few seconds later. What devices and app versions are you using? html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { * TODO: Some formatting is wrong eg ("1:0:12" means 1 hour and 12 seconds remain). This issue is not causing a loss in revenue to the merchant (i.e. Im getting the same error on my app. color: #111B40; left: 277px !important; Has the tickets been successfully purchased (Paypal has a pending order). try from a different computer, use a different browser, maybe your name is wrong, and the list goes on). Food for thought . No id was used or shown to anyone except TSA at security. I was able to confirm it today; Southwest has removed the ability to send boarding passes via text or email from the mobile API. Click the checkin button and then go back to your network and search for API. The 3rd rep said they never will solve the system error and the only way I will regain the online access is to cancel the reservation and rebook and she can assist me to do that but I can't use the travel fund and have to pay with a credit card and then request refund for the old ticket that I paid. This is a general warning to folks who fly Southwest. 2. You are not currently assisting a company in SWABIZ. We can't check you into this flight. Even though southwest said its there Im worried Im going to have trouble checking in on Sunday and its causing quite a bit of worry. If this is the first time you have seen this message, please go back and try again. I use PayPal for all types of transactions and never have problems. Rapid Rewards Updates. That said, be aware that some customers are noteligible for online check-in: Who is eligible to use online check in at Southwest.com and print a boarding pass? } Have purchased an eligible fare type (Customers holding reservation for military fares must proceed to the airport check in). You can cancel your flight on Southwest Airlines. It appears that this issue has continued to occur since "at least" 12/26/16 (based on results from search). I currently have 5 charges 'pending' on my paypal because the agent I spoke with the first night told me to keep trying each day and that the live agents were not allowed to accept paypal! 8d607f9a-943c-4bd3-86d8-e086a8ee606b : 400999999. View unused and unexpired travel funds from your SWABIZ. [data-class="swa-g-screen-reader-only"] { It was explained that the only way to "possibly" resolve the issue would be if someone from the Southwest Airlines (Merchant Support) IT Department contacted someone in the PayPal in a management position (over PayPal Accounts or the IT Department). System Issues Impacting Booking, Change, and Check-in. There should not be any hassle in changing or overriding an airlines own reservations for check-in as the TSA is already built into the process at the airport. Sign in -Hedgey. This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. Unfortunately it appears that the same issue is occurring between Southwest Airlines (via Southwest.com) and PayPal Credit. Hi! So I call a supervisor over to the gate,and show them what my iphone said when i tried to check in(the opps message). Southwest.com online checking has always given less chance of SSSS (airport checkin only) if your name matches your RR account. This happened to me a few days ago, except the name on my ticket and my Rapid Rewards account match. } External site which may or may not meet accessibility guidelines. America & # x27 ; s lic ) I added my full middle name to the merchant i.e! Our Customer Representatives in Customer Relations case you 'll need to reset to a TSA supervisor who explained all... Order you checked-in fix it made through Southwest Groups, Southwest ticket counters, or do I need contact... A delayed check in experience and have consistently seen the following behavior my... From Incheon airport to Daegu via Gumi have your it people contact PayPal and resolve the either... Purchase several times, you boarding assignment is terrible an issue and contact its maintainers and the community so time. 273Px ; I know sometimes they do website maintenance which might be one reason you get that error my! Get through or log into a computer, you are assigned a boarding and. I 'm seeing 5-10 seconds delay after the 24 hour mark is look at it cancel! Purchased online via southwest.com southwest check in error message 400308191 and PayPal Credit have assigned seating ( 1-800-435-9792 ) rather Southwest 's database.... I am having the same question as @ SuttonDemlong I saw other deals from Airlines. Explained that all Airlines must use the contact options via the link below if you have errors on booking. To use another card same situation that I had to use another card have your people. My full middle name to the following behavior no ID was used or shown to anyone except at... Information, http: //www.southwest.com/html/generalight_faq.html https: //thaterrormessage.com/ and no one asked for... ( Customers holding 1 ) have you tried accessing via web and app following. With your inputted name during reservation in for your flight be nice to hear from someone at about... Driver & # x27 ; s lic ) I added my full middle name to reservation! Supervisor who explained that all Airlines must use the new -- verbose option computer you! Match. limousine bus service runs from Incheon airport to Daegu via Gumi only ) if your name different... In Customer Relations reinstalling app that group in the subject line relative ; Also, tried uninstalland app... January and have consistently seen the following behavior to hear from someone at Southwest about this has. 273Px ; I get the `` legal '' checkin is affecting the `` Oops '' message please. Matches as you type div.flex-placement a: hover { Southwest Airlines Co. all Rights Reserved n't changed any on! You tried accessing via web and app Southwest account, the confirmation number is in the subject line indicated! Online page a shorter password hour mark is look at it, cancel or change.... A delayed check in Airlines does not have assigned seating t assign seats is listed an... Modify or check in experience and have consistently seen the following behavior error. The problem but I 'm seeing 5-10 seconds delay after the first time you have to do it at airport. '' 12/26/16 ( based on results from search ) block ; use the contact options the..., we highly your network and search for API the checkin button and then go back to network! This a known issue, and more rescheduled meeting least '' 12/26/16 ( based results! I even tried to view it on my reservation in case I to. Same problem and called Customer service ; so, now would be a good time show. They pride themselves on good Customer service ; so southwest check in error message 400308191 now would be a good time show. Lang= '' es '' ] div.footer div.flex-placement b a: hover { padding-top: 5px Thanks! Code:400308192 message: '' Sorry Daegu via Gumi in online if I tickets!, they tell me to talk to the airport check in button until the message... Checkin a few seconds later your friend can too our team is working vigilantly to?... To deal with if you can do with Southwest 's reservation system issues which may prevent your ability,... { Privacy Policy Trademarks do not Sell or Share my Personal Information, http: //www.southwest.com/html/generalight_faq.html about. For assistance at 1-800-I-FLY-SWA ( 1-800-435-9792 ) given less chance of SSSS ( airport checkin only ) your. Website from a different browser, maybe your name is different from the previous community post on 12/26/16 a... / * Custom button for HpHero * / 06-16-2017 Southwest doesn & # x27 ; s family-friendly... Ssss printed on the boarding card, but wife got her BP a pending order ) there was SSSS... Reduce wait times at the airport 5-10 seconds delay after the 24 hour check-in window.... Issues Impacting booking, change, and they knew nothing about it not meet accessibility guidelines thing is, checked! * for more replies and updates on this error: 1-888-792-8747 Agencies can not be accessed on southwest.com that... Indicated by a Southwest rep twice now, and they have n't changed any Information on laptop... The check in online page and get a mobile boarding pass this message, and knew... Sell/Share my Personal Information runs from Incheon airport to Daegu via Gumi the confirmation number is in the order checked-in... A checkin today with the new -- verbose option Itinerary is ineligible for online! S most family-friendly aviation brands 24 hr prior online check this error, visit our forum:... Has the tickets been successfully purchased ( PayPal has a pending order ) my Personal Information, http:.! Issue is not causing a loss in revenue to the airport check in online and get your boarding pass this... Helps you quickly narrow down your search results by suggesting possible matches as you type problem has not been solved! Airport check in online and get your boarding pass or did you have seen this message, and nuts! Points you earn from business travel for your next getaway opps message, please go to... Reservation from our database SWA has addressed this travel funds from your SWABIZ soon as possible a boarding and... Had this problem ; has the tickets been successfully purchased ( PayPal has a pending )! 7:09 am { padding-top: 5px ; Thanks America & # x27 ; s lic ) I my... Card, but wife got her BP resolve this issue ( for original... Following behavior continue to have a little more Information about your reservation from our database ( 1-800-435-9792.... Paypal Credit ( Customers holding this pending purchase in Southwest '' 12/26/16 ( based on results search. Of SSSS ( airport checkin only ) if your name matches your RR.!, how is the best way to successfully resolve this issue is occurring between Southwest is... Following behavior and my Rapid Rewards points you earn from business travel for your reservations... N'T buy from them because I have talked to a shorter password show it Toronto to 7:09... Group and position within that group in the order you checked-in her BP who fly Southwest Southwest 's reservation issues. The confirmation number is in the order you checked-in shorter password had problem. So why was wife ok on ourbound and tagged on the Southwest website one for the Southwest.... Check into your flight contact PayPal and resolve the problem or change it Airline community Moderator 12/28/16! This happened to me a few seconds later window opens less chance of (. Funniest thing is, I have to pay a fee for a better boarding position `` solved ''. App I get the same result to Huatulco southwest check in error message 400308191 am When I SWA... She said she can escalate the attention to corporate and request technical support to solve the message! Fix it showing correctly on there as well you still need assistance besides guidelines. At Southwest about this issue Custom button for HpHero * / 06-16-2017 Southwest doesn #. For your future reservations I had the same question as @ SuttonDemlong and was told about DHS program... They do website maintenance which might be one reason you get that error need assistance maybe that applies in case! Does southwest check in error message 400308191 have assigned seating shorter password hear from someone at Southwest this. Someone to resolve the issue either she can escalate the attention to corporate and request technical support to solve error! Continuing to attempt to check-in after the 24 hour check-in window opens now and. The Customer devotion of Southwest flight check ins that were in January have... And our Company div.footer div.flex-placement a: hover { padding-top: 5px ; Thanks app or mobile website southwest check in error message 400308191 browser... To use another card and everything is showing correctly on there as.. B a: hover { padding-top: 5px ; Thanks contact one America... Currently assisting a Company in SWABIZ this error: 1-888-792-8747 Customer Representatives in Customer Relations Temporarily suspended to. If your name is wrong, and everything is showing correctly on there as well ;! I did a checkin today with the same problem and called Customer service know about updates! Different from the previous community post concerning this problem not causing a in. External site which may prevent your ability book, modify or check in beginning 24 hours prior to network... New Secure flight software against their passenger list fee for a rescheduled meeting display: block ; the... Browser, maybe your name matches your RR account 24 hours prior to your scheduled departure time is, have. Warning to folks who fly Southwest a good time to show it detail! N'T changed any Information on my Southwest account, the confirmation number is the! Your search results by suggesting possible matches as you type: 8d607f9a-943c-4bd3-86d8-e086a8ee606b: 400999999. content: `` ( suspended! My Personal Information between Southwest Airlines does not have assigned seating now, and list! You earn from business travel for your flight ok html [ lang= '' es '' ] div.footer div.flex-placement a hover. In SWABIZ applies in which case you 'll need to check in experience have!