Starbucks, the coffee-house chain, is using the disruption of the COVID-19 pandemic to "move aggressively and further differentiate" its brand from competitors. Partners can also access other resources such as a range of mental health benefits including free counseling through the Employee Assistance Program and Headspace for mindfulness and meditation. 21, 2021Starbucks provides stores with a toolkit on how to partner with community organizations to host popup vaccine events. 18, 2021Starbucks launches vaccine "make your plan" resources for partners to help them find vaccine locations in their community. Apr. The Starbucks EMEA Partner Relief Fund, a new fund established for European company owned markets including the U.K., Austria, Switzerland, as well as Starbucks Roastery in Italy and roasting plant in the Netherlands. Read about the latest decisions being made by the company and the actions being taken in preparation for COVID-19. We strongly encourage our partners to receive the COVID-19 vaccine. The Seattle-based company urges workers to continue to follow COVID-19 self-isolation guidance, which, according to the Centers for . In a letter to employees on Thursday, CEO . More information, including the full letter can be found here. 5, 2020Navigating COVID-19 in China and lessons learnedStarbucks U.S. leverages lessons from Starbucks China on dealing with the early days of COVID-19. Full letter from Kevin Johnson and Pat Grismer, ceo Kevin Johnson wrote in a letter to customers, Step-by-step instructions for ordering ahead, lessons learned from the response of Starbucks in China. These efforts have reached more than 200,000 people to date. This fund is designed to help rapidly deploy resources to help local organizations on the front lines of the outbreak who are helping the most vulnerable in the community. Cake . Customized tools are available to help you cope with stress, stay well, stay safe, stay healthy, stay . Read more aboutthis andother current Starbucks partner benefits during COVID-19, Starbucks will pay all partners for the next 30, In addition to expanded catastrophe pay, Starbucks, We are pausing the use of all seating, including both the caf and patio areas, Customers can still walk up and order at the counter, through the order ahead feature in the Starbucks app, via the drive thru and use delivery, We will have amodified condiment barinallstores, You may see modified order ahead handoff areas on a store-by-store basis, Temporary closures for company-owned stores in high-social gathering locations, such as malls and university campuses, Temporary store closures or reduced operating hours in communities with high clusters of COVID 19 cases. Hope is on the horizon, as Apple and Starbucks reopen stores in China now that COVID-19, officially classified as a global pandemic caused by the novel coronavirus, is starting to abate there . All non-retail domestic and international air travel will continue to require written evp approval during this period. To find a store near you, visit thestore locator on Starbucks.comor theStarbucks Appfor locations and hours. In addition, the company has made several investments in innovative programs that help increase safe and equitable access to vaccines, including a $250,000 donation to help fund Team Rubicons mobile vaccination site pilots, as well as a total of $50,000 to local Seattle-area hospitals Swedish and UW Medicine to support their efforts to deliver vaccines directly to underserved communities. Pausing use of personal cups and for-here ware in stores. Apr. With approximately 80% of Starbucks transactions in U.S. company-operated stores on-the-go occasions, the Starbucks leadership team has reexamined the U.S. store footprint with a vision to evolve the Starbucks retail presence over time through targeted store renovations, relocations and new stores and creating a new, elevated experience for partners and customers. On Jan. 3, Starbucks said it would require all employees to be vaccinated by Feb. 9 or face a weekly COVID test requirement, citing the Biden administration's rules. Today, in an open stakeholder letter from CEO Kevin Johnson and CFO Pat Grismer filed as an 8-K, the company provided an update on business recovery in China, the impact COVID-19 has had on U.S. business and how it is well positioned financially to weather this crisis. Starbucks warned investors on Thursday that store closures in China due to the coronavirus outbreak are likely to result in a 50% decline in its same-store sales in China during its fiscal second . We will build it together, and it will carry us all to a better tomorrow for Starbucks and the communities we serve.. Effective September 19, 2022, eligible U.S. partners will have access to new benefits to further financial stability and manage student loan repayments. More than $1M in local grants to support COVID-19 relief efforts in Canada and U.S. communities like Seattle and New York. Today, in a letter to Starbucks partners (employees), CEO Kevin Johnson outlined the companys transition to a new phase of operations in the U.S., best described as monitor and adapt, based on experience in China during COVID-19. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The coffee chain on Tuesday (SBUX) -Reports-Q3-Fiscal-2020 . By May 9, Starbucks partners will have responsibly reopened more than 85 percent of company-operated stores across the U.S. We are taking guidance from the CDC and local health authorities, we have increased cleaning and sanitizing for all company-operated stores to help prevent the spread of all germs, adding paid time for our partners supporting this work. In response to the recent rise in COVID-19 cases and to recognize the significant efforts of the front-line responder and health care community, Starbucks gave away more than 2.2 million cups of free tall brewed coffee to front-line responders throughout the month of December to show appreciation for those keeping our communities safe during COVID-19. Since the start of COVID-19, Starbucks has provided: Jan. 18, 2021Starbucks Joins the Washington State Vaccine Command and Coordination Center (WSVCCC)Starbucks joins the Washington State Vaccine Command and Coordination Center (WSVCCC), a new statewide public-private partnership to boost vaccine distribution efforts established by Washington State Governor Jay Inslee and the Washington Department of Health. As ceo Kevin Johnson wrote in a letter to customers this week, amid a dynamic and uncertain time, Starbucks store partners around the world have demonstrated the companys resilience and commitment to the communities they serve. Saturday, nearly all Starbucks drive-thru stores scheduled to open did, with partners showing up to help each other and serve their communities. On its app, the coffee giant . Starbucks Corp. is running short in some stores on basics including cups and coffee syrups, baristas said, as the chain grinds back to full operations in the wake of the Covid-19 pandemic. Starbucks continues to use three simple principles to guide our decisions as we navigate COVID-19 - prioritizing the health and well-being of our partners (employees) and customers; playing a constructive role in supporting health and government officials as they work to mitigate the spread of this . 16, 2020Starbucks shares how it's prepared to "monitor and adapt" the customer experience through COVID-19In a letter to partners, Kevin Johnson outlined the companys transition to a new phase of operations in the U.S., best described as monitor and adapt, based on experience in China during COVID-19. Also, all temporary benefits for Starbucks partners extended through May 3. To find a store that is open near you, visit the store locator on Starbucks.com or the Starbucks app for locations and hours. At select locations where a local government mandate is not in place, customers that may not be wearing a facial covering will have various options to order their Starbucks, including ordering at the drive-thru, curbside pickup through the Starbucks app or placing an order for delivery through Starbucks Delivers. 3 Min Read. IncreasedCare@Workbenefitfrom 20 to 30 backup care dayssothat partnerscan continue to care forthemselves and their families. Reach to Indian tea and coffee communities. Starbucks employees say stores are suffering shortages of some products. Starbucks revenue falls short as Covid hurts China sales, coffee chain offers mixed fiscal 2022 outlook. Starbucks partners can access comprehensive benefits information here. Realizing that Starbucks was always there for me makes mefeelgrateful; being with my green apron family feels like home.". The Third Place concept shifts from physical space to mindset as communities seek to reconnect and heal. 8, 2020Starbucks provides update on recovery in China, impact of COVID-19 on U.S. BusinessIn an open stakeholder letter from ceo Kevin Johnson and cfo Pat Grismer filed as an 8-K, the company provided an update on business recovery in China, the impact COVID-19 has had on U.S. business and how it is well positioned financially to weather this crisis. 30, 2021Starbucks support for India's COVID-19 responseStarbucks announces support for partners in India: Jun. May 18, 2020The Starbucks Foundation teams with John Krasinskis Some Good NewsThe Starbucks Foundation teams up with John Krasinskis Some Good News to announce Some Good Merch, with Starbucks matching the first $1 million in proceeds for COVID-19 relief efforts. Starbucks ( SBUX) says it will now extend its temporary COVID-19 benefits for its U.S. employees, including higher hourly wages for those willing and able to . Apr. The COVID Coach app was created for everyone, including Veterans and Servicemembers, to support self-care and overall mental health during the coronavirus (COVID-19) pandemic. 16, 2020Starbucks partners offer support to frontline workers across Asia, donating free food and beverages. Starbucks told its employees in a memo on Tuesday that they would no longer be required to be fully vaccinated or submit to weekly coronavirus testing. The company continues to expect more than 90 percent of U.S. company-operated stores to be open by early June, under modified operations and hours. Since closing its cafes in mid-March, Starbucks donated more than 700,000* meals, 62,000 gallons of milk, and 1 million cans of Teavana Craft Iced Teas throughout the U.S. and Canada. Starbucks outlined precautionary steps the company has taken in a recent open letter to partners, customers and community. May 28, 2020The Starbucks Foundation: Supporting Community Response and Resilience during COVID-19The Starbucks Foundation distributes more than $1 million to more than 400 local organizations across the U.S. and Canada to support COVID-19 community response, inspired and informed by Starbucks partners. (This is in addition to offering two hours of paid time off per dose for partners who choose to get the COVID-19 vaccine, up to two doses.) For information on additional safety measures and what customers can expect click here for an at-a-glance guide for customers. *To help mitigate the spread of COVID-19, Starbucksisstrongly encouragingpartners to receive the vaccine as soon as theyare eligible. In addition, The Starbucks Foundation donates $500,000 to support front-line responders. As was the case in China, Starbucks will gradually expand and shift the customer experiences enabled in stores based on a clear decision-making framework. If youd prefer a summary of our actions throughout the course of the pandemic, please see Our Response to COVID-19. Scan this QR code to download the app now. Some exceptions will be made for those cafes serving in or around hospitals and healthcare centers in our efforts to serve first responders and health care workers. The Starbucks Foundation has distributed more than. Starbucks joins COVID-19 Response Fund in Seattle to rapidly deploy resources to local organizations on the frontlines of the outbreak. Photo Composite: Emily Siu. Jul. 3. Today, in a letter to partners (employees), Starbucks president and ceo Kevin Johnson shared details on how the company is adapting to a new COVID-19 economy while building a bridge to the future at Starbucks. Starbucks donates $10 million in grants to employees in need during coronavirus crisis. Read about the latest decisions being made by the Starbucks and the actions being taken in preparation for COVID-19. And the third place has never been more relevant than now, as communities seek to reconnect and heal.. Jan. 10, 2022Starbucks Support Center begins reopening in wavesStarbucks Support Center, which had been closed (except to office dependent partners (employees) since spring of 2020, reopens in waves, with safety precautions in mind. Workers at nation's first unionized company-owned Starbucks walk off the job over COVID issues. 2023 Starbucks Corporation. However, Starbucks will cover the health care premiums for eligible workers on COVID-19 leave. Customers can order at the drive-thru or pick up an order placed ahead on the Starbucks app. To find a store that is open near you, visit the store locator on Starbucks.com or the Starbucks app for locations and hours. Starbucks chief executive officer Kevin Johnson wrote a letter to customers and partners on Sunday. Starting today, Starbucks will bemoving to a togo model in all company-owned stores in the U.S. and Canadaforat leasttwo weeks. Starbucks is closing all its dining rooms in Cleveland, Ohio as the number of COVID-19 cases rise. By Heidi Peiper January 18, 2022 6 min read. Donates $100,000 to National Alliance on Mental Illness (NAMI) to support virtual mental health resources for front-line responders. You can soon bring your reusable cups back to Starbucks. Continuedmental health resources, including 20 freetherapy or coachingsessionsfor partners and eligible family members through Lyra Health. Starbucks cleaning and sanitizing protocols meet or exceed public health guidelines. As part of Starbucks commitment to taking care of our partners when they need it most, Starbucks is contributing $10 million to establish the new Starbucks Global Partner Emergency Relief Program for partners facing extreme hardship as a result of COVID-19. To prevent transmission and protect lives and livelihoods, Mercy Corps is providing hygiene supplies as well as vouchers, clean water filters and other assistance to vulnerable families during this crisis. Release of At-a-Glance guide for customers. 120,000 cups of coffee and thousands of Starbucks gift cards to local hospitals and front-line responders, 110 pallets of K-Cup pod donations to hospitals and military units. (Reuters) - Starbucks Corp on Tuesday reported a larger-than-expected fall in quarterly sales as the renewed surge in coronavirus cases in the United States kept customers at home . Nov. 1, 2021Booster Pay information shared with partnersAll U.S. store partners who self-disclosed their vaccine information are eligible to receive 2 hours of paid time off for their vaccine booster shot. Rachel Ruggeri, the company's chief financial officer, said sales in some areas had been hit by rising coronavirus cases. Over the next days and weeks, when it is considered safe to do so, and in cooperation with local health authorities and local governments, more Starbucks stores will be ready to serve customers in a range of ways. Up to two hours of paid time off for partners to receive the vaccine, up to three doses. Up to two rounds of isolation per quarter. Provides unsold or excess food and drinks to local food banks. Withsupport from Starbucks, I wasable to buy the everyday essentials to replace what we lost during the hurricane. Customers will be able to order and pay ahead of time using the Starbucks App and pick up their order at the door or in the drive-thru. In addition, the company has taken the added step of making thermometers available for all stores, in the event those partners choose to use them. Starbucks supports the goal of long-term food security through donations to local food banks through our FoodShare program, and by reinvesting $100 million into hunger relief efforts by 2030. Coffee shop giant Starbucks was one such company, issuing a statement on September 19, 2022 that detailed the changes it was making to some of its temporary policies for "life with COVID-19 in the . And were proud to partner with Starbucks to offer the Take Care card which includes mental health resources from our Frontline Wellness initiative so that frontline professionals can access the assistance they need and that no one feels alone in their struggle.. After Hurricane Mara, I received financial support thanks to Starbucks Tacita Verde fund to help me and my family. Published March 2, 2023 3:18 a.m. PST. To date, the company has donated 47.3 million pounds of food, providing nearly 40 million meals*, and invested more than $50 million in hunger relief. New York CNN Business . In continuing the companys commitment to prioritizing partner care and safety throughout COVID-19,Starbucksannounced an update on vaccine pay and expanded COVID-19 benefitsfor U.S. partners. Pay to partners unable to work due to precautionary store closure. And even though the company's revenue fell by 38% year . As we all know, the situation with COVID-19 is extremely dynamicand wewill continue to review the facts and science and make the proactive decisions necessary to protect our partners, customers and communities, wrote Rossann Williams, executive vice president and president, U.S. company-operated business and Canada. SEATTLE Starbucks will no longer require COVID-19 vaccinations for 228,000 workers at its 9,000 U.S. coffee shops. 4 min read. Grab-and-go also introduced, as well as Starbucks Delivers via Uber Eats. 22, 2020Message from Rossann Williams: Providing additional COVID-19 Partner CareIn a letter to partners, Rossann Williams announces Starbucks Service Pay, an additional $3 per hour for shifts worked as scheduled, and a new temporary food benefit and partner discount. 22, 2020Update on how Starbucks is supporting partners and communities during COVID-19During two-week closure, Starbucks drive-thru stores stayed open and partners showed up to support each other. Starbucks is only serving customers "to go" in the U.S. and Canada in an effort to slow the spread of the coronavirus.The coffee chain will also completely close stores in some areas, including in . Not every decision is a financial one.. Starbucks will no longer require its US employees to be vaccinated or submit weekly tests for COVID-19 after the Supreme Court blocked the Biden administration's vaccine-or-test rule for large corporations. Employees of a Starbucks store in upstate New York who voted to unionize last month walked off the job, saying they lacked the staff and resources to work safely amid surging COVID-19 cases. We are working closely with Tata Group, our local business partner, to support Starbucks partners with comprehensive care during these difficult times. The Starbucks Foundation Donates More Than $3M Commitment to COVID-19 Relief Efforts Around the World: The Starbucks Foundation today announced it will donate more than $3 million to support global COVID-19 relief efforts around the world, designed to partner with key organizations in order to ensure those who need the most help get it. But we know the science on COVID-19 and local mandates are constantly shifting, and rather than waiting for clarity, we want to continue to take additional steps now to ensure the health and safety of our partners.. Many partners (employees) from acrossOperations Services, Labor & Deployment, Analytics & Insights, Store Development, Food Safety & Regulatory and the Tryer Center are already working tooptimize vaccination sites with design principles and solutions focused on efficiency to thruput all centered in the patient experience.