WebWe cannot provide information about your refund. Was told by automated service that they call volume it too high to take my call and try back another day. Instead, press 2 for "personal income tax". Please contact the Administrator John@JohnRDundon.com for immediate professional advice? Tried calling IRS and the operator just says the call volume is too high and hangs up. been approved. You should wait at I know there's a ridiculous wait for federal refunds right now, but from what I've seen, everyone at least had their refund accepted/received.I had to mail in my return this year, so I'm wondering if that's the issue.My state refund has already been deposited.When I go to the "check my refund" page, this is what I get after I enter my information: We cannot provide any information about your refund. Unfortunately, we cannot provide any information about your refund. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. A need for additional review. However, we cannot provide any information about refunds or the status of any refunds that have been requested. Listen to each menu before making the selection. Here is some great information for contacting the IRS if you need assistance. Be sure to: If you filed a complete and accurate tax return, your refund should be issued within six weeks of the received date. Been preparing taxes professionally for 10+ years. what does it mean when the IRS site says that: We cannot provide any information about your refund Thank you for any info Susana Solved! We apologize for any inconvenience caused by this policy. Keep checking WMR for updates. We understand that this may be frustrating, and we apologize for any inconvenience. ready when you call. Any suggests??? Qualified refunds are processed immediately but may take 5-10 business days to appear on your statement, depending on your payment method. I am having the same issue for my deceased father's tax return. in Mand We cannot provide any information about your refund. I filed with Turbo Tax on 2/12 got accepted on 2/13 There are student loans, but which are all Federal. I filed early on 2/02 and was accepted 2/12, have never been able to check my information on WMR. The process for obtaining a refund is outlined in the governments rules and regulations. If my refund on the IRS website says still processing does it mean I will be audited? You can also try phoning the IRS refund hotline. If you call us before then, we wont have any information about the status of your refund. Call us at the toll-free number on the top right corner of your notice. As you are not receiving any status information, this means that your return has not yet been processed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. That's what I thought, but just wanted to make sure. If it has been shown up to now on the refund site then you know the IRS has your return and they are working on it. First choose your language. Accepted means that the IRS has received your refund. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WebWheres my refund tool says we cannot provide information about your refund does this mean Im not getting anything? Been preparing taxes professionally for 10+ years. Ages 11-18 years of age must be accompanied by a parent or guardian (and they must sit in the back of the room and not engage). Taxpayers should stay on top of taxes all year to avoid a surprise tax bill, Taxpayers with an outstanding tax bill should consider an Offer in Compromise, 4000 People Have Been Hired By IRS Ahead Of The 2023 Tax Season, IRS sending letters to over 9 million people who did not claim various tax benefits, Before calling the IRS, people should know what info theyll need to verify their identity, Taxpayers should know what theyre getting when they choose a tax preparer. @kjb207943please update if uou ever get any infobon this topic! Oh well, I am sure I can extend, not that there is much to report anyway. This tool is available at IRS.gov/refunds, or call 800-829-1954. We would like to thank you for your understanding and patience. We apologize for any inconvenience caused by this policy. Their contact information can be foundhere, which does include their phone number. Thank you for that information. Next contact your bank. We will not represent you before the IRS or state tax authority or provide legal advice. "Your refund will be deposited in 10-21 days." "we cannot provide any information about your refund." What is the income limit before Social Security is taxed? TurboTax should spell this out better. The IRS issues more than 9 out of 10 refunds in less than 21 days. Create an account to follow your favorite communities and start taking part in conversations. I have the IRS acknowledgment, but the refund is not here yet. Community Experts online right now. Spoke to Turbo Tax and they said everything looks fine on their part and that the IRS has accepted refund. If you dont receive your refund check or a follow-up letter within 10 weeks. for 33 years. The "processing" message you see is perfectly normal. Mine is still saying this what do I do I filed on Feb 2 2019. You will have to prove your identity as this is private information. MBA, Enrolled Agent. AGAINBULLSH*T! It's claiming I didn't provide correct information. While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. MBA, Enrolled Agent. GENERAL Why did the 45th Annual http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate, Also see this article for more info on how the Taxpayer Advocate Service works::http://www.irs.gov/taxtopics/tc104.html. First, that is just the phone number. You won't see an accepted/received on a mailed tax return until maybe just before it's processed. it's told me because I FILED earned income credit and extra child credit they cannot start thosecexemptions until 02/16/22. **Say "Thanks" by clicking the thumb icon in a post, Enrolled Agent with 10+ years of tax preparation experience, BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. Still I'd like to know when my $ will hit or if I can expect to be audited due to its checking for fraudulent exemption claims. https://money.yahoo.com/irs-employees-say-out-of-ink-printers-are-delaying-tax-returns-171522801.htm Called the IRS lately? Once they are satisfied that you have no outstanding debts, they will approve and then issue your refund. I am going thru the same ordeal. What does N/A on my Tax Transcripts mean? The prompt means that the IRS has received your return, but due to Covid-19 delays, the IRS is experiencing a considerable backlog, slowing processing times and disbursements. Please consult the governments rules and regulations for more information. 3 weeks (21 days) to go from acceptance to approval, and this timeframe is Who do I call at Intuit to find out if it really was filed? We appreciate your understanding. A claim for an earned income tax credit or an additional child tax credit. I see, thanks. We encourage you to contact us with any questions or concerns prior to placing your order DELIVERY For all orders, processing and verification times range from 1 to 3 business days before an order ships. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. To clarify, it was accepted weeks ago per my tax software. Missing information. if turbo tax says irs has your refund then it's correct. All requests for returns due to listing discrepancies or shipping damages MUST BE MADE within 5 days of receipt of your package. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. "We cannot provide any information about your refund. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. I had to file on paper as I needed to prove that I can claim it or fill out the form 1310. If your refund is still processing, it has not One of my clients was like that and soon after she called them they released her refund. WebCommunity Experts online right now. MBA, Enrolled Agent. Check here also for more information on refund delays. is not the same as "IRS says return not received". "we cannot provide any information about your refund." The refund is the rebate credit btw. Get ready for next Are you trying to get in touch with the IRS? If you haven't received a refund yet, first check your bank account again. All of my information is correct, and I've done this several times.I gave up calling them after the 50th "try again later" response. If we request item(s) to be returned to us, we will send the qualified refund or replacement to you after receiving the return. No kids, so no child tax credits or child support. So I'm rather confused. If there is a mismatch, you will be receiving a letter.Keep checking IRS.gov "Where's my Refund" for the most up to date information.Check here also for more information on refund delays. Plus that WMR tool has barely worked correctly for anyone, it's been like that for me for almost 2 weeks now. Please see the Help Article here for further assistance. Welcome back! Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them. what does it mean when the IRS site says that:We cannot provide any information about your refund. The IRS typically issues refunds in less than 21 days after your e-filed return is accepted. "Being processed", means the IRS must first process your return and then approve your refund. A lot of people on here have run into this issue so its probably not uncommon for the general population either. Our service delays include: Live phone support. I filed by mail on April 15. If you file a complete and accurate paper tax return, your refund should be issued in about six to eight weeks from the date IRS receives your return. in Mand Been with Intuit for going on 6 years now. IRS website says "we cannot provide any information about your refund.". https://www.irs.gov/payments/your-online-account. ** I'm still a champion of the world! We appreciate your understanding and apologize for any inconvenience caused by this policy. BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. No earned income credits. We are unable to provide any information about refunds or the status of any refunds that have been requested. Yes lots of people have not had their tax returns processed yet. While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. We cannot provide any information about your refund. Were you able to get your issue resolved? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Or is the IRS just playing games with my client's refund. It is now the 27th and IRS website says the same message. There's absolutely no reason to necessarily think that you're under review or that an audit is pending, so please don't worry. If you file your return electronically, your refund should be issued in less than three weeks, even faster when you choose direct deposit. I havent received anything from the IRS in the mail (at least yet) so were just in the dark right now. WebRETURNS/ EXCHANGES OF ITEMS EFFECTIVE December 1st 2022 All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. But does apply to Federal loans. ?Thank you for your insight. If you're still waiting on your tax refund, it's possible that your tax return is taking longer for the IRS to process because it requires additional review. Once accepted, it can take anywhere from a few days to Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If this does not show your information then we should move to the next step. Been preparing taxes professionally for 10+ years. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was I will provide more information in the next However, processing may take longer under certain circumstances. Web*Children under 11 years of age are not permitted to attend. Press question mark to learn the rest of the keyboard shortcuts, Federal Tax Refund/ E-File Status Question. Just sit tight and be prepared to wait a long time since mailed in returns need to be processed by a human and humans are in short supply and they are overwhelmed right now IRS is holding millions of tax returns, delaying refunds (msn.com). Some returns may require additional review and may take longer. Apparently they are all busy, Try this hack to calling it got me to a post that should transfer you to a person. On the website when you look it up if it has the correct information on the left and that is the message you are seeing, I think they may be manually reviewing it. I filed on the 14th of march and according to turbo both fed and state has been accepted. Tax refund we cannot provide any information. This could delay your refund and you will receive a letter indicating the change.If you answered the stimulus questions incorrectly, this will delay your refund. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? Don't worry-just continue to check the tracker on a daily basis-the information is updated every 24 hours. You will need to call your State Department of Revenue to inquire. If your refund is still processing, it has not been approved. This is actually normal for that tool as the return goes thru the different stages of processing your return's progress can be unavailable from time to time this is nothing to be worried about just check again in a couple of days. did they help you or tell you why the Where's My Refund tool doesn't provide any information? Or is the IRS just playing games with my client's refund. The automatic message will tell you if youre getting a refund or What is the standard deduction for senior citizens in 2020? Just really surprising how poor their online services are. To call the IRS:IRS:800-829-1040hours 7 AM - 7 PM local time Mon-Fri. It is out of our server and in theirs. New comments cannot be posted and votes cannot be cast. I filed my return (by mail) on March 26. Please be aware that we are not able to provide any information about refunds or the status of any refunds that have been requested. WebIRS has reset their paper return processing to six weeks beginning August 1. 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