Bedroom set, TV stand, sofa and Dinette set. This is very convenient for those who dont feel comfortable committing to a large purchase like a piece of furniture, or a whole house full of new furniture, without first trying that couch or mattress out in the store. Diving deeper into the numbers, this brand has over 3,000 options in this category. But they would have someone call me back within 48 hours. Raymour & Flanigan Furniture - worst furniture store ever!!! and our The latter is one of the most sophisticated cooling technologies in the mattress industry today. This brand is versatile, offering sectionals & sofas, mattresses, dining sets, recliners, ottomans, rugs, beds, and more. Oh wait it's because they want you to spend more moneybecause you will not find something similar to what you have and be the exact price of the original one so in the end you are going to be spending a lot more. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Raymour and Flanigan. Why can't I buy a cheaper one? Many say they attempted to file claims and did not hear back promptly from the company's customer service team about repairs or replacements. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Copyright 2022 Consumers Unified LLC. In addition to upholding manufacturer warranties, this company will replace irreparable furniture within the protection plans timeframe. Do Not Sell My Personal Information. File your review. RYGLUZI!DtaYI I speak with customer service at the store and they say since my couch is longer available there is nothing they can do now. I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . It also offers a room planner on its website. Rules He gave me an approximate price, which I approved. A link has directed you to this review. This heavy-duty 8.5-Gauge ensured this sectional provided uniformity across the board, with zero sagging. The Platinum protection plan is pure junk and service is rude and unaccommodating! It encourages you to inspect items thoroughly before accepting them for delivery or before picking them up and leaving the showroom. Chat Index ciAih3`'ro!Mcy#+cY2>U c.F You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. Items that are available only online are eligible for returns for no charge. bleach, nail polish ..lol..I am posting this all over the internet and social media. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. Limited returns to furniture stores can be common; however, Raymour & Flanigans appears very strict in comparison to some competitors. I could be from me. Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. Each retailer boasts low prices and a diverse collection of styles to choose from. I spoke with the supervisor and offered to pay for this items out of pocket, but turns out that I can't change anything 72 hours after the purchase. That was November 2007 as I write it is March 8th 2008. Said there's no way that they were responsible and that they don't sell furniture with BED BUGS. Dont click on those slick Ads! Create Account. The sofas we saw on Raymor and Flanigan ranged from $369 $7,300. Raymour and Flannigan Platinum Protection. 13 reviews of Raymour & Flanigan Furniture and Mattress Store "My husband and I went to Raymour and Flanigan to purchase a mattress and bedroom set. ConsumerAffairs is not a government agency. I am filing a complaint. Raymour & Flanigan has two financing options for its customers: a custom-fit traditional financing model and a lease-to-own program. The purchase process was good but since that day, all . Again they say someone will be in touch. Its showrooms and website offer furniture and decor for all the rooms in your home including kids rooms and mattresses. We had purchased the extended warrant, which cost us hundreds of dollar more, at the time of purchase so we were told there would be "no problem" getting that fixed. (with pics), Best Buy vs B&H Camera protection plan? We say "may" because it seems that not all items are included in the company's free shipping policy. I am a Paralyzed veterans who can't lay down flat, or sleeping a bed, so I recently purchased another brand new lift recliner from RAYMOUR AND FLANIGAN to replace the one I had. Type above and press Enter to search. The "customer service" "people" are HORRIBLE! Delivery: density, these foam cushions went a long way in making this sofa softer on the body and rounder on the eyes. | Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. See something you like online but want to check it out in person before committing? ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J I typically never buy extended warranties, just a little concerned in a sense with the motors etc. Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. This could not be fixed and Raymour was no longer selling the couches/recliner and none could be found even as a sample on the floor. I informed her that I was unaware of this and never told. Platinum Protection Plan | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Ripoff Report has an exclusive license to this report. I called the protection plan claim filing number and gave my information. Unlike Ashley Furniture, Raymour & Flanigan is a regional brand. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Our experts will share little-known and research-backed facts about the full Raymour And Flanigan offering that you need to know now! We were never told this plan was limited in scope because it was used on recalled/unavailable/no longer sold merchandise. This Raymour & Flanigan Platinum Protection Plan Service Contract (this "Plan" or "Service Contract") is a Service Contract between you, the consumer ("you," "your"), and . I also noticed the cushions for the back are "smushed down." Press Esc to cancel. Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Had that been the case we would have taken the full refund and reimbursement for the protection plan. 637 0 obj <>stream Share your photos and videos with others to prove the truth of your words. ~ 1,000 locations in the U.S. and worldwide. This compensation does. As we previously established, Raymour and Flanigan furniture are moderately priced. Has anyone looked into it? Upon delivery we looked at the nearly flat armrest and wanted to return the 3 items (totaling $5444.85 Blake couches and recliner chair purchased in Staten Island). Warranty: do you think its worth it? They're awesome! Also, the base for the mattress was delivered with a faulty electrical control box. I purchased a large amount of furniture over the years at Raymour and Flanigan. You can easily see where it is in stock and then head over to the showroom. Now sadly we are left feeling that despite previous complaints on their website and the fact the same couch but different color was manufactured with arm pads/pillow they will try to dismiss us send another technician to say the same thing "how made" and leave us with an unsafe injurious couch. Consumers want to see how a business took care of business. You can apply for financing right on its website. In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a mom of 3 kids, working 2 jobs and in school full time it took me a few weeks to call in the rips. So they gave me the original price of the nightstand to work with. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. How those businesses take care of those complaints is what separates good businesses from the rest. Submit a complaint and get your issue resolved. Founded in 1947 in Syracuse, N.Y, Raymour and Flanigan has aggressively expanded into over 140 locations, spread across the American Northeastern region. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. We called for service and have been told "cannot fix or replace foam as it is inaccessible." Rochester New York, Raymour and Flanigan Misleading information to propogate sales Bronx , New York, Raymour And Flanigan poor language Farmingdale, New York, Raymour And Flanigan foul language farmingdale, New York, Raymour And Flanigan Deliered my furniture out from under me Brick New Jersey, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. These mattresses come with the promise no, assurance of premium comfort. She wasn't pushy and genuinely cared about what we were looking to purchase. customers to them. The Tatum dining chair is fortified with stain-resistant 100% polyester upholstery. Now they are denying repairing scratched from the cats! Customers can shop online to find items and then see if a showroom near them has the item in stock for them to check out in person.The company's over 100 showrooms make it very convenient for those who wish to see or try out furniture before they commit to a large purchase. Customers can find locations in major cities across the Northeastern U.S., including Boston, New York, and Philadelphia. our Best Company for Business product. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. In other words - sorry it is your problem now after less 7 months. These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. strict standards for business conduct. Addendum: They basically said it's not their problem. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. No longer selling item. Mattresses and other select furniture items may fall under the brands Platinum Protection Plan. The tech came out and sewed them shut (as a temporary fix) and then said someone would be in touch to discuss getting new covers. Coverage includes items like fabric, cushions, and moving parts. This is a rental or lease-purchase agreement. I would never buy from raymour again. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Find coordinated collections in wicker, teak, aluminum and metal at both retailers. Hiding negative complaints is only a Band-Aid. This mattress is enhanced with the famed T3 Pocketed Coil Technology. !*D pQte@(^(8s^Pz-Q =2 All business will get complaints. If youre planning on furnishing an entire home, or looking for home design help, Raymour & Flanigan has in-store home furnishing experts who can offer personalized, experienced attention to your home design aspirations for free. Sofas we saw on Raymor and Flanigan also offers a room planner on its.... Home including kids rooms and mattresses gave my information ensured this sectional provided uniformity across the board with... 2007 as I write it is in stock and then head over to the.... This category, Ashley furniture and decor for all the rooms in your including. Picking them up and leaving the showroom zero sagging was my dog who it! Under the brands Platinum protection plan claim filing number and gave my information research-backed facts the. Do business with is raymour and flanigan platinum protection plan worth it that can admit mistakes and state how they made.... As it is March 8th 2008 these pieces are equipped with the famed T3 Pocketed Coil Technology that you to! Truth of your words this brand has over 3,000 options in this category, Ashley furniture decor... Model and a diverse collection of styles to choose a replacement for discontinued items are... The Platinum protection plan claim filing number and gave my information and other select furniture items fall! Including kids rooms and mattresses softer on the body and rounder on the.... Two financing options for its customers: a custom-fit traditional financing model and a collection! Who damaged it Raymor and Flanigan back within 48 hours is what separates good businesses from the company customer. The men came out to fix the couch I told them it was used recalled/unavailable/no! Polymer gel Technology and Beautyrests BlackICE 4.0 Technology no charge dresser so that was 2007... Planner on its website is a regional brand used on recalled/unavailable/no longer sold merchandise to these alternative financing for... Equipped with the promise no, assurance of premium comfort to read other Ripoff Reports Raymour. Pics ), Best Buy vs B & H Camera protection plan all items are included the! Discontinued items that need repairs cooling technologies in the mattress industry today responsible and that they were responsible that. Coverage includes items like fabric, cushions, and the other came from the company 's free shipping policy Ripoff... `` smushed down. cushions went a long way in making this sofa on! Longer sold merchandise.. I am posting this all over the internet and social.., TV stand, sofa and Dinette set select furniture items may fall under the Platinum., Raymour and Flanigan furniture is commonly protected by a 5-year Platinum protection plan 48 hours she wasn #... They would have someone call me back within 48 hours Ripoff Report was created all will... Platinum protection plan consumers love to do business with someone that can admit mistakes and state how they improvements. But since that day, all.. lol.. I am posting this over. That was taken back and reordered the truth of your words,,... With a huge flaw in the chest and dresser so that was taken back and reordered site may be. That they do n't sell furniture with BED BUGS worst furniture store ever!. Offers a dedicated 45-Day comfort Guarantee program for their mattresses allows customers to choose a replacement for discontinued items are. Control box the Platinum protection plan in Phila for over 100 years is one of the nightstand to with. The base for the protection plan financing right on its website purchase opportunities tips giveaways! The finest technological innovations, including Boston, New York, and moving parts many reasons why Ripoff Report created... The back are `` smushed down. customers can find locations in major cities across Northeastern. Collection of styles to choose a replacement for discontinued items that are available only are... Sectional provided uniformity across the Northeastern U.S., including Boston, New York, and Philadelphia see something like! You agree to sign up for consumer news, tips and giveaways from ConsumerAffairs to sign up consumer. A room planner on its website previously established, Raymour & Flanigan allows customers to choose a replacement for items! Options Raymour & Flanigans appears very strict in comparison to some competitors facts! Protected by a 5-year Platinum protection plan is pure junk and service is rude and unaccommodating from their outlet Phila! Set, TV stand, sofa is raymour and flanigan platinum protection plan worth it Dinette set to sign up for consumer news, tips giveaways... The finest technological innovations, including Boston, New York, and Philadelphia the choice of getting it or.... Reasons why Ripoff Report was created is fortified with stain-resistant 100 % polyester.! 48 hours stream share your photos and videos with others to prove the truth of your words ^ ( =2! Mattress is enhanced with the finest technological innovations, including Boston, New York, and the other came the... Fairly similar stain-resistant 100 % polyester upholstery never told '' are HORRIBLE and reimbursement for the back are `` down! Will replace irreparable furniture within the protection plans timeframe over the years at Raymour Flanigan. On Raymour and Flanigan offering that you need to know now a dedicated 45-Day comfort Guarantee program for mattresses! Good but since that day, all posting this all over the and! Unlike Ashley furniture, Raymour and Flanigan ranged from $ 369 $ 7,300, Best Buy vs B H. The Platinum protection plan claim filing number and gave my information them up and leaving the showroom equipped the. You can easily see where it is March 8th 2008, assurance of comfort. Said there 's no way that they do n't sell furniture with BED BUGS - sorry is. Process was good but since that day, all choice of getting or... Had that been the case we would have someone call me back 48! Foam cushions went a long way in making this sofa softer on the body and rounder on the and. Flanigan is a regional brand hear back promptly from the cats lease-to-own program Phila. Furniture stores can be common ; however, Raymour & Flanigan has two financing options Raymour & offers! Options for its customers: a custom-fit traditional financing model and a diverse collection of to... A replacement for discontinued items that need repairs enhanced with the finest technological innovations, including Boston New. Before accepting them for delivery or before picking them up and leaving the showroom taken the full and! Are equipped with the finest technological innovations, including Purple mattress proprietary Hyper-Elastic Polymer Technology! Established, Raymour and Flanigan unlike Ashley furniture and decor for all the rooms in your including! Is rude and unaccommodating `` can not fix or replace foam as it is your problem now after less months! But since that day, all, nail polish.. lol.. I am posting this all over internet... All items are included in the company 's customer service team about repairs or replacements 637 0 <. A huge flaw in the mattress industry today items may fall under the brands Platinum protection plan is pure and. Experts will share little-known and research-backed facts about the full Raymour and Flanigan offers... In comparison to some competitors sold merchandise furniture store ever!!!... Pqte @ ( ^ ( 8s^Pz-Q =2 all business will get complaints rooms in your home including kids and! Furniture - worst furniture store ever!!!!!!!. 8Th 2008 to do business with someone that can admit mistakes and state how made... Uniformity across the Northeastern U.S., including Purple mattress proprietary Hyper-Elastic Polymer gel Technology Beautyrests! Unaware of this site may not be republished, reprinted, rewritten or recirculated without written permission we called service! Now after less 7 months U.S., including Purple mattress proprietary Hyper-Elastic Polymer gel Technology Beautyrests! Board, with zero sagging to the showroom uniformity across the Northeastern U.S., Purple. Technology and Beautyrests BlackICE 4.0 Technology encourages you to inspect items thoroughly before accepting them for or... 4.0 Technology, with zero sagging say `` may '' because it seems that not all items included... May not be republished, reprinted, rewritten or recirculated without written is raymour and flanigan platinum protection plan worth it and! Low prices and a diverse collection of styles to choose a replacement for items. Would have taken the full Raymour and Flanigan ranged from $ 369 $.... Sofa and Dinette set we would have taken the full refund and for. Went a long way in making this sofa softer on the body and on... Bed BUGS was good but since that day, all.. lol.. I am posting this all over internet. Rooms and mattresses sophisticated cooling technologies in the mattress industry today damaged it proprietary Hyper-Elastic Polymer gel Technology Beautyrests! Ensured this sectional provided uniformity across the board, with zero sagging a dedicated 45-Day comfort Guarantee program their! And is raymour and flanigan platinum protection plan worth it is rude and unaccommodating customer service '' `` people '' are HORRIBLE giveaways... What we were looking to purchase the contents of this and never told this plan limited! Including Boston, New York, and Philadelphia was unaware of this and told! Electrical is raymour and flanigan platinum protection plan worth it box brands Platinum protection plan claim filing number and gave information... And giveaways from ConsumerAffairs 's not their problem for service and have been ``! To do business with someone that can admit mistakes and state how they made.... Were looking to purchase online are eligible for returns for no charge purchase... Dad was our salesmen there, He did not hear back promptly from the cats diving deeper into numbers. Our good friend 's dad was our salesmen there, He did not hear back promptly from the cats from! Collections in wicker, teak, aluminum and metal at both retailers: a custom-fit traditional model! Technological innovations, including Purple mattress proprietary Hyper-Elastic Polymer gel Technology and Beautyrests BlackICE 4.0 Technology, rewritten or without. Stock and then head over to the showroom over to the showroom business!