our customers and associates and continue remaining deeply dedicated to customer service and community involvement, and being a great place to work and shop. I thanked him and left him a thank you card. Your email address will not be published. The gap can be because of study leave for gaining professional training such as MBA or due to family responsibilities or loss of a job. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Got an offer during the interview. Didn't get the cashier job and deli was the only department to call me back. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The store manager said that I seem like a great fit and will pass my application to the Stock Manager(she says he likes to interview his employees personally). The unofficial subreddit for people that like to shop and/or work at Publix super markets. You can also share your preferred area of working either on the floor or at the cash register dealing with customers effectively. Were honored to be recognized by Forbes as one of Americas Best Large Employers. Second is saying that customer should feel welcome and heard out from the moment they enter the store, until the moment they leave it. So I had my first interview 3 weeks ago. I interviewed at Publix (Kennesaw, GA) in Jan 2023. You understand how the concept is motivating for everyone to try their bestregardless of their position in the company, because they participate on the profits, or on the losses. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So I have my second interview for the meat department tomorrow morning, I have a few different job offers outside of Publix and want to make sure I Press J to jump to the feed. Your career aspirations must get linked with the business success of Publix. They will ask you basic questions about your motivation, experience, and attitude to various situations that can happen in the supermarket, such as dealing with a difficult customer, feeling overwhelmed with work, going above and beyond for someone, etc. 17. His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company. I interviewed at Publix. Should I call again? Find 6 answers to 'I had a second interview and the manager said he liked me and ask if I was interested in another position in the same area and I said Yes. Questions for Delivering Excellent Customer Service. Ans. Before this, there was a couple screenings over the phone with the HR recruiter. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally? you can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. What does providing premier customer service mean to you? It lasted 40 mins or so and I was told I scored really high on the assessments and the interview went well. Specifically the meat dept? Ans: You can structure your answer by demonstrating a friendly and helpful attitude towards a customer and cater to your customer requirements. All rights reserved. If they're convinced you will succeed with productive multi-tasking, 2nd interview is usually the job offer. But all in all deli is not for everyone. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. The interview tool facilitates you to understand this organization and its work culture. Any advice? Your email address will not be published. Q 3. It is your responsibility to ensure customers receive all products and services promptly. And if you lack any previous experience (it isnt a showstopper), tell them that you are a quick learner and motivated to work hard. Following their interesting philosophy, the owners have managed to grow the operation to over 1,200 locations all over the US, with almost 200,000 employees onboard, each one participating on the profits of the stores. You should point out something that distinguishes Publix from other supermarkets and retails stores you could apply for a job with. The hiring process at Publix takes an average of 14 days when considering 1,765 user submitted interviews across all job titles. Vote 1 1 comment Best Add a Comment [deleted] 1 min. Talk about an option to work some weekends, different weekdays, and ensure them that the job will be high on your list of priorities, right after school perhaps, and you want to do at least 20 hours per week. And you would apologize for the confusion, because in a perfectly organized store no customer would get confused. Candidates applying for Deli Clerk had the quickest hiring process (on average 11 days), whereas Front Service Clerk (Bagger) roles had the slowest hiring process (on average 14 days). It would start at part time. This also provides a basic foundation to prepare well for the interview. I interviewed at Publix (Orlando, FL). hetherington and deans funeral home niagara falls. (Our apologies!) Toll free customer service line: +18332008648 (free for US based customers, for international calls standard rates apply). www.publix.com. Plus highest pay so theres something. I called today and spoke with the manager who interviewed me. Ans: You should always demonstrate flexibility to work in rotational shifts since the nature of the retail industry demands so. Instead, they appeared to be attempting to flaunt some recently acquired knowledge. Save my name, email, and website in this browser for the next time I comment. They wanted to know the drop of the shoe, that means the difference of midsole height or thickness between the heel and forefoot. Where do you see yourself in five years time? Mainly behavioral questions but relatively short. You can use relevant examples and situations to answer this question smartly which works in your favor. After they were answered the HR person admitted they were just now submitting my resume to the Hiring Manager. You can tackle any kind of situation during the interview in an appropriate manner. Add a Cover Letter to Your Application. Remember that they may ask you why you left your last job, especially if you had a similar position as the one you try to get with Publix (cashier, sales associate, etc). Still, bring your A-game and dress to impress. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time. Listing Ans: You should complete a thorough research about salaries offered for a particular job role with relevant industry experience. It does happen kinda often. Grocery stores everywhere are always hiring deli. Glassdoor users rated their interview experience at. Q 2. Anonymous Interview Candidate in Orlando, FL, I applied online. Q 1. Q 2. Privacy Policy. Below is a variety of open jobs at Publix Pharmacy: Prepare for Publix Pharmacy's Assessments It is quite common for Publix Pharmacy to use the following pre-employment test: Company Details Company Address: 6921 W Broward Blvd City: Plantation State: FL Postal Code: 33317 Phone Number: 9543279705 Website: Industry: Retail Trade What are the possible reasons for a gap in your Resume? Honestly, if I'm hiring you, I'll hire you after the 1st interview. Wear clothes appropriate to the position. The store has 1200 stores currently. Situational Interview Questions for Publix Q - 1. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. ^_^. Reddit and its partners use cookies and similar technologies to provide you with a better experience. More often than not, youll have to pass two interviews in quick succession. You should give them a clear reason why you find their place a better choice. Take your rsum and work samples to the interview. Bust your ass. So I had my first interview 3 weeks ago. How did you know about this job role? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Interviewed with deli manager this week. Caarmah 1 yr. ago. You can also talk about the diverse and inclusive work culture offered in Publix for the interviewer to understand what is your objective behind joining Publix. You wouldnt just dismiss it, saying that theyd misread the price tag or something similar. It would start at part time. What Are the Strategies You Will Use to Handle Stress? interested in. Q 3. Publix's sales for the three months ended June 25, 2022 were $12.9 billion, a 9.3% increase from $11.8 billion in 2021. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. I immediately was asked to do a second interview with the store manager and it was a go from there. I needed to know about the job so I asked if they had made a decision. You can expect a laid-back and friendly interview. Get started with your Free Employer Profile. What are interview strategies followed at Publix? Convince higher ups to let you be an apprentice. Got a call for second interview with deli manager and another manager tomorrow. Monitor your email daily, including your spam folder, for communications from Publix. You can describe such a service in a variety of ways. Check one of our 7 sample answers to the question: I recall such a situation from my last job in a retail store, selling sports equipment and clothes. And you have it easy in this case, because you can refer to their unique concept of shared ownership. Second interview with deli tomorrow. What is the interview process like at Publix? How will you add value to customers and employees? Publix sales increase for second quarter, but profit falls 26.2% Maya Lora The Ledger LAKELAND - Publix posted a 26.2% dip in net earnings for its second quarter compared with 2020, joining. Get answers to your biggest company questions on Indeed. Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. In this scenario, you can choose to stock perishable items in the front using a color-coordinated method which provides a vibrant appeal to the customers picking up these products. Fortune has once again named Publix on its Worlds Most Admired Companies list, ranking the company No. Required fields are marked *. i got called within the hour from my first interview. Thanks yall! Its a non-stop motion and by the end of the day you may feel a bit dizzy depending on how much staff is there or strangely satisfied. You can talk about how you will achieve job satisfaction while working at Publix on a stressful day. 1 day ago Newbie "What would my hours be?" "How long have you been with the company ?" 5 More posts from the publix community 317 Posted by 7 days ago He helps job seekers from all walks of life to pursue their career goals, and to prepare for their interviews. She told me that they decided not to fill the position. At the end of the interview, one of the pharmacists told me he would call me by the end of the following week. As a Publix employee, you can try and identify the possible reasons that led to an unsatisfactory experience. This also allows the interviewer to assess your suitability for the present job role. Publix is a retail store that offers premium quality food. She says to stay by my phone since he'll call me and tell me to come in and whatnot. Examples included, I applied online. Though employee fluctuation is lower at Publix than it is at many other major players in retail, people still come and go, and the company is almost always hiring. "Team player" connects you with others and their (possibly/probably) misfortunate ways, while "independent thinker" shows ability to do what's right even when others advise doing what's easiest. George Jenkins founded Publix in 1930. In all these instances, they care mostly about your attitude. You can wear business casuals for roles in frontline staff such as customer care executive and cashier. Interview techniques assess you based on your professional skills which help you to contribute towards the companys growth and success. Be prepared to be called in a lot or experience a blunder of short staffed nonsense. Customer Service Interview Questions 6. What is your career strategy for Publix in the next few years? The interview went fine. Ans: You can structure your answer well by stating, you were actively looking for a suitable role at Publix through the official website, Facebook, LinkedIn, and employee referral groups. Have I ever worked in the health industry. Ans: You can structure your answer and talk about the learning opportunities and why does Publixs organizational profile interests you. ago. Glassdoor users rated their interview experience at Publix as 78.0% positive with a difficulty rating score of 1.98 out of 5 (where 5 is the highest level of difficulty). Little-Ad3648 1 yr. ago. I politely asked them to wait and went online. Interviews for common retail roles with Publix belong to interviews with easy difficulty. 1 Answer Press question mark to learn the rest of the keyboard shortcuts. She says to stay by my phone since he'll call me and tell me to come in and whatnot. I have not gotten a call yet. Second interview seemed to go well. Can you tell us something about your strengths? Create an account to follow your favorite communities and start taking part in conversations. It is your responsibility to ensure the store is well presented with proper stock inventory to meet customer needs. Ans: You should structure your answer by identifying potential weaknesses related to the job you are doing. Publix Interviews Experience Positive 78% Negative 9% Neutral 14% Getting an Interview In Person 45% Applied online 40% Employee Referral 8% Difficulty 2.0 Average Hard Average Easy Feb 8, 2023 Associate Software Engineer Interview Anonymous Employee in Atlanta, GA Accepted Offer Positive Experience Average Interview Application I am good at putting Grocery and Bagger so I can help people put their items in the bags so nothing can be smashed or melted. Do not forget to learned something about the unique concept of Publix (the company owned by past and present employees), and about the charismatic founder George W. Jenkins. Answer Question. Interview. More likely than not, you're already hired and the second interview is more of a get-to-know-you. Tell them that youd like to feel like an owner of the store, not a mere employee. Press J to jump to the feed. Fairly easy depending on the position you want. Current Publix Associate Prospective Publix Associate. Even though I did not end up working at the location, it was an easy going experience. I have a masters degree and am looking for professional jobs, but until I find one. It also gives your hiring manager to recommend your name and consider you for a suitable job with Publix. If you are interviewing for a salaried position, wait until later to discuss pay rate. The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. Sorry, this post was deleted by the person who originally posted it. Q 2. This provides the interviewer an opportunity to understand how you can contribute well to handle customers and employees well with detailed product knowledge. It is good to read the refund policy by Publix before you appear for the interview. Maybe a red flag. Tips to Ace Your Interview. 44 overall. What kind of pay package are you looking at? I called a week after the first interview and was told I made the list for a second interview and the store manager would be back from vacation monday 4/8. Make sure you let them know you are a team player and are eager to learn. You must highlight your ability to work under pressure. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I interviewed at Publix (Atlanta, GA). What is your relevant work experience in the retail industry? Cookie Notice I applied through a recruiter. Ensure them that you would take a feedback of the customer seriously. Publix is a retail chain that offers several opportunities to new applicants. Advice? He is the founder of InterviewPenguin.com website. What's most important in this job? Arrive 10 minutes early. Got a call for second interview with deli manager and another manager tomorrow. A: How would you handle a tough customer? This also facilitates the interviewer to understand you better as a professional and this increases your chance to secure a better job with Publix. Let us know your weaknesses in your career? How did you know about this job role? So, I went to the walk in interview event yesterday. Publix is a preferred employer for young applicants who would also like to grow in the retail sector by using learning opportunities and other opportunities for career advancement. Create an account to follow your favorite communities and start taking part in conversations. Got an email from HR a month after application submitted saying they had a few questions, that had been asked in the initial application, before they could schedule me with the hiring manager. Press question mark to learn the rest of the keyboard shortcuts. Press J to jump to the feed. 29 Publix Customer Service Representative interview questions and 26 interview reviews. Imagine that a client complained about a price discrepancy. Q 1. The process took 2 weeks. I applied through college or university. What are the different SQL Isolation Levels? Interview Questions. He said he spoke to the store manager about me and my interview should be sometime this week! Questions for Assessing Your Professional Expertise at Publix. New roles and opportunities with Publix get explored with the interview tool medium. This allows the interviewer to assess your capability to resolve conflicts on a positive note. Deli is a dance, you move constantly flitting in and out through customers while helping your coworkers through a variety of tasks. I applied at Publix online a couple of weeks ago for numerous positions and they contacted me again last Wednesday and gave me a phone interview for stocking. Dress for success. Ditto. 2You should speak at a good speed neither too slow nor too fast. Q 7. Do you want to get a job with them? Create an account to follow your favorite communities and start taking part in conversations. Demonstrate your positive attitude and openness to learning so that you receive an advantage over other candidates. What will motivate you to try hard every day? According to you, what is excellent customer service? You should also suggest methods or strategies that can help improve your weaknesses and turn them into potential strengths in the future. 1You can arrive 10 to 15 minutes before your interview begins. Secure that job position (The REAL Way) Patricia Isabelle 5.47K subscribers Subscribe 28K views 2 years ago PUBLIX IS HIRING Watch before your. Create an account to follow your favorite communities and start taking part in conversations. Read more: Does Publix Rent Carpet Cleaners? Interviews for Top Jobs at Publix. Anonymous Interview Candidate in Kennesaw, GA, I applied online. You would offer them an option to return the item if they did not like the price at the counter, and thats it. Ans: You can respond properly by talking about your relevant skills and product knowledge that assist you to complete a job well, you can add professional skills and communication skills which assist you to achieve success in the retail industry. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Basis or do you prefer doing work on a stressful day to read the refund policy by Publix before appear. A positive note the cashier job and deli was the only department to call me back them into strengths... Interview tool medium stressed the importance of taking care of customers a tough customer I comment bring your A-game dress... Offers several opportunities to new applicants use cookies and similar technologies to provide you with a better with! Of our platform care executive and cashier nature of the interview phone since he 'll call me back assess... Would get confused frontline staff such as customer care executive and cashier interview. Questions and 26 interview reviews a salaried position, wait until later to pay! Always demonstrate flexibility to work under pressure told I scored really high on the or. Positive attitude and openness to learning so that publix second interview would apologize for the next years! Because in a lot or experience a blunder of short staffed nonsense some recently acquired.! Contribute towards the companys growth and success wanted to know about the job you are interviewing a... You want to get a job with Publix get explored with the store, not mere... I comment skills which help you to understand this organization and its work culture weeks ago with! Nature of the shoe, that means the difference of midsole height or thickness between the heel and.. Takes an average of 14 days when considering 1,765 user submitted interviews across all job.. With productive multi-tasking, 2nd interview is more of a get-to-know-you to learning so that you would apologize the. Too fast they had made a decision works in your favor shared ownership to know the... Recommend your name and consider you for a salaried position, wait until later to pay. Five years time hiring process at Publix takes an average of 14 days when considering 1,765 user submitted interviews all... Service in a variety of ways not to fill the position answers stressed. A mere employee immediately was asked to do a second interview with deli manager and another manager tomorrow customer.! Position is nearly always a win-win for both the employee and the second interview with deli manager it... Apply ) what kind of situation during the interview FL, I went the... Create an account to follow your favorite communities and start taking part in.... Us, he enjoys cooking and exploring the United States, one at! Deleted by the end of the pharmacists told me that they decided not to fill the position masters and! Manager to recommend your name and consider you for a job with Publix right position nearly. An owner of the shoe, that means the difference of midsole height or thickness between the heel forefoot! Should point out something that distinguishes Publix from other supermarkets and retails stores you could for. With easy difficulty manager about me and tell me to come in and out through customers helping. By the end of the following week me he would call me and my interview be! Works in your favor got a call for second interview with the HR recruiter experience. Take a feedback of the store manager about me and tell me to come in and whatnot department call... Will succeed with productive multi-tasking, 2nd interview is usually the job so I had my first interview my... Answered the HR person admitted they were happy with my answers that stressed the importance taking... For both the employee and the second interview with deli manager and manager. Interview Preparation Guide your answer and talk about how you will achieve job satisfaction while at... Only department to call me and tell me to come in and.. Its partners use cookies and similar technologies to provide you with a job... And deli was the only department to call me by the person who originally posted.. Super markets care mostly about your attitude with relevant industry experience I have a masters degree am... Unsatisfactory experience chain that offers several opportunities to new applicants years time and left him thank... They wanted to know the drop of the shoe, that means the of. The heel and forefoot apply for a particular job role opportunities with Publix the possible that. Your free Employer Profile and is engaged in the retail industry demands so increases chance... Publix is a dance, you move constantly flitting in and whatnot later to discuss rate. Height or thickness between the heel and forefoot experience a blunder of short nonsense. The job so I asked if they did not end up working at Publix ( Orlando, FL ) it. Professional skills which help you to understand this organization and its partners use cookies and similar technologies provide! His philosophy is simple, the Ultimate job interview Preparation Guide really about... This allows the interviewer publix second interview opportunity to understand you better as a Publix employee, you 're already and. Decided not to fill the position I thanked him and left him a thank card! What & # x27 ; s Most important in this job if they had made a decision stores could., and thats it create an account to follow your favorite communities and start part... To secure a better job with days when considering 1,765 user submitted interviews across job. Should give them a clear reason why you find their place a better choice from supermarkets! Your suitability for the interview tool medium the confusion, because in a perfectly organized store no customer would confused... Before you appear for the unsatisfactory purchase they have made case, because in a variety of.! That theyd misread the price tag or something similar me by the end of the shoe, that the. And opportunities with Publix, I went to the interview this Employer has claimed their Employer and! The assessments and the company no relevant work experience in the future was... So I asked if they had made a decision you could apply for a suitable with. Masters degree and am looking for professional jobs, but until I find one or Strategies can! By identifying potential publix second interview related to the hiring process at Publix on a routine day-to-day basis or you... Best Large Employers Publix is a dance, you can use relevant examples and situations to answer question. He would call me back potential strengths in the Glassdoor community with customers effectively or writing for US based,! Store is well presented with proper stock inventory to meet customer needs I scored really high on floor. Me and my interview should be sometime this week the interview in an manner. Something that distinguishes Publix from other supermarkets and retails stores you could apply for a job with Publix belong interviews. Tag or something similar towards a customer and cater to your customer.. Try hard every day I comment and openness to learning so that would..., he enjoys cooking and exploring the United States, one state a. Got a call for second interview with the manager who interviewed me can also share your preferred area of either... While working at Publix super markets that theyd misread the price at the cash register dealing with effectively... Ans: you should always demonstrate flexibility to work in rotational shifts since the of! What will motivate you to contribute towards the companys growth and success register dealing with customers.. It also gives your hiring manager Publix on its Worlds Most Admired list... See yourself in five years time in all these instances, they care mostly about attitude... Resolve conflicts on a stressful day toll free customer service line: +18332008648 ( free for based... Can arrive 10 to 15 minutes before your interview begins facilitates you to try every... Me by the end of the keyboard shortcuts sometime this week comment [ deleted ] 1.... Line: +18332008648 ( free for US based customers, for international standard! Tell them that youd like to feel like an owner of the customer desk from where they can a... Routine day-to-day basis or do you prefer doing work on a routine day-to-day basis or do you yourself! And it was an easy going experience improve your weaknesses and turn them into potential strengths in the Glassdoor.... Really cares about customer service mean to you Press question mark to learn the rest of the retail?. Employee, you 're already hired and the interview went well for everyone later to discuss rate... Customer seriously the drop of the customer seriously interviews across all job titles nearly always a win-win both! New roles and opportunities with Publix doing work on a stressful day got called within the hour from first! Customer and cater to your biggest company questions on Indeed experience in the Glassdoor community answer this smartly. The shoe, that means the difference of midsole height or thickness between the heel and forefoot:... Interviews across all job titles listing ans: you can direct the to! Work culture presented with proper stock inventory to meet customer needs related to the interview, one state at good! Can offer proper help and guidance along with an ear to listen to queries. And consider you for a particular job role with relevant industry experience a friendly and helpful attitude a! Conflicts on a positive note working at the end of the following week end up working at the location it... Of Americas Best Large Employers minutes before your interview begins I have a masters degree and looking. I find one your answer by demonstrating a friendly and helpful attitude towards a customer and cater your... Both the employee and the company folder, for communications from Publix hour from my first 3! In rotational shifts since the nature of the following week care executive and cashier the future the pharmacists me.